Nightingale Care Home, Dereham
CQC Inspection Breakdown
| Safe | Good |
| Effective | Requires improvement |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Nightingale Care Home
Nightingale Care Home is a residential care home providing accommodation and personal care to up to 47 people. The service provides support to older people, the majority of whom are living with dementia. At the time of our inspection there were 41 people using the service. Nightingale Care Home is an adapted property on two floors with additional wings added.
What residents and families say
“I feel safe here and it is because of the people. You can get on with the staff, they are more like family. I feel safe with the carers, they put me at my ease and make you feel welcome.”
“[The staff] do sensory things like hand massage – they are very good like that. I have no issues. [My relative] is never in pain. Their training is excellent… I am very happy.”
Source: CQC inspection report
Specialisms
About Nightingale Care Home
Nightingale Care Home provides personal care in Dereham, Norfolk, supporting residents to live with dignity and independence. The home is operated by MAPS Properties Limited and can accommodate up to 47 residents. Following their most recent inspection on 15/06/2023, the Care Quality Commission rated Nightingale Care Home as Good. Across the five inspection categories, the home scored Good for Safe, Caring, Responsive, Well-led; Requires Improvement for Effective. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia and caring for adults over 65 yrs. The service supports dementia, older people, younger adults. The NR20 postcode area has 12 registered care homes with a combined 379 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Nightingale Care Home is one of the care homes in Norfolk — a local authority with 325 CQC-registered homes, 202 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Nightingale Care Home
- View Nightingale Care Home on Google Maps
- NHS care home finder near NR20 3LQ
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Nightingale Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Nightingale Care Home on 15/06/2023 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Nightingale Care Home as Good for Responsive care on 15/06/2023, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Nightingale Care Home as Good for Caring on 15/06/2023. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Nightingale Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 47 residents and care tailored to caring for adults under 65 yrs, daily routines at Nightingale Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Nightingale Care Home?
Nightingale Care Home in Dereham is rated Good by the Care Quality Commission. The most recent inspection was on 15/06/2023. The home has 47 beds.
How many beds does Nightingale Care Home have?
Nightingale Care Home has 47 beds and operates as a residential care home in Dereham.
Location
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Other Care Homes in NR20
More from MAPS Properties Limited
- Walsham Grange North Walsham · Requires improvement
- The Limes Norwich · Requires improvement
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data