Oak House, Dudley
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Oak House
Oak House had a registration to provide personal care and accommodation to a maximum of four people. People who lived there may have a learning disability and/or autism. At the time of the inspection three people lived permanently at the home. Several people also used the service for short stays on a ‘one at a time’ basis so no more than four people used the service at any one time.
What residents and families say
People told us they would feel comfortable to raise any complaints they had with the staff or registered manager.
Relatives told us they were always kept up to date with important information relating to their family member and could contact the registered manager at any time.
People felt safe and were supported by staff who knew how to protect them from avoidable harm.
Source: CQC inspection report
Specialisms
About Oak House
In the West Midlands region, Oak House is a residential care home serving families across the Dudley, Dudley area who are looking for trusted, quality care. The home is operated by Just Us Care Limited and can accommodate up to 4 residents. Following their most recent inspection on 04/01/2020, the Care Quality Commission rated Oak House as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive; Requires Improvement for Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, learning disabilities, caring for adults over 65 yrs, eating disorders and physical disabilities. The service supports dementia, learning disabilities or autistic spectrum disorder, older people, people with an eating disorder, physical disability, sensory impairment, younger adults. The DY2 postcode area has 7 registered care homes with a combined 227 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Oak House is one of the care homes in Dudley — a local authority with 91 CQC-registered homes, 54 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Oak House
- View Oak House on Google Maps
- NHS care home finder near DY2 9LJ
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Oak House's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Oak House on 04/01/2020 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Oak House as Good for Responsive care on 04/01/2020, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Oak House as Good for Caring on 04/01/2020. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Oak House, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 4 residents and care tailored to sensory impairments, daily routines at Oak House will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Oak House?
Oak House in Dudley is rated Good by the Care Quality Commission. The most recent inspection was on 04/01/2020. The home has 4 beds.
How many beds does Oak House have?
Oak House has 4 beds and operates as a residential care home in Dudley.
Location
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Other Care Homes in DY2
Similar Sensory impairments homes
- Heathlands Care Home London · Good
- Acorn Luxury Care Limited Bournemouth · Good
- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data