Osborne House, Clevedon
CQC Inspection Breakdown
| Safe | Good |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Good |
About Osborne House
Date of assessment 14 January to 23 January 2025. Osborne House is a residential care home providing accommodation and personal care for up to 32 people. At the time of our assessment 29 people lived there.
What residents and families say
One relative told us, “People (residents) look well cared for generally and there is usually some kind of activity going on to keep them occupied and engaged.
Relatives told us they felt their relatives were safe, the home communicated with them regularly and involved them with decisions about their care.
“People (residents) look well cared for generally and there is usually some kind of activity going on to keep them occupied and engaged.”
Source: CQC inspection report
Specialisms
About Osborne House
Situated in the BS21 postcode district of Clevedon, North Somerset, Osborne House operates as a residential care home focused on personalised, compassionate care. The home is operated by Osborne Care Homes Limited and can accommodate up to 32 residents. Following their most recent inspection on 07/04/2025, the Care Quality Commission rated Osborne House as Good. Across the five inspection categories, the home scored Good for Safe, Well-led. The home caters to a range of care needs, including dementia and caring for adults over 65 yrs. The service supports dementia, older people. Regulated activities at the home include accommodation for persons who require nursing or personal care and personal care. The BS21 postcode area has 13 registered care homes with a combined 430 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Osborne House is one of the care homes in North Somerset — a local authority with 95 CQC-registered homes, 88 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Osborne House
- View Osborne House on Google Maps
- NHS care home finder near BS21 7BT
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Osborne House's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Osborne House on 07/04/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Osborne House as registered for Responsive care on 07/04/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Osborne House as registered for Caring on 07/04/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Osborne House, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 32 residents and care tailored to dementia, daily routines at Osborne House will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Osborne House?
Osborne House in Clevedon is rated Good by the Care Quality Commission. The most recent inspection was on 07/04/2025. The home has 32 beds.
How many beds does Osborne House have?
Osborne House has 32 beds and operates as a residential care home in Clevedon.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data