OSJCT Watersmead, Westbury
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About OSJCT Watersmead
OSJCT Watersmead is a residential care home providing personal care to 48 people aged 65 and over at the time of the inspection. The service can support up to 50 people.OSJCT Watersmead is a single-storey purpose-built building. People had access to a large communal dining area, as well as a kitchen and lounge. The home had a hairdressing room and enclosed garden.
What residents and families say
People told us they enjoyed the meals and we saw people being offered food and drink throughout the day.
Source: CQC inspection report
Specialisms
About OSJCT Watersmead
OSJCT Watersmead provides personal care in Westbury, Wiltshire, supporting residents to live with dignity and independence. The home is operated by The Orders Of St. John Care Trust and can accommodate up to 50 residents. Following their most recent inspection on 16/01/2020, the Care Quality Commission rated OSJCT Watersmead as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, younger adults. The BA13 postcode area has 6 registered care homes with a combined 183 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
OSJCT Watersmead is one of the care homes in Wiltshire — a local authority with 165 CQC-registered homes, 138 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for OSJCT Watersmead
- View OSJCT Watersmead on Google Maps
- NHS care home finder near BA13 3AH
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to OSJCT Watersmead's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected OSJCT Watersmead on 16/01/2020 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated OSJCT Watersmead as Good for Responsive care on 16/01/2020, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated OSJCT Watersmead as Good for Caring on 16/01/2020. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting OSJCT Watersmead, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 50 residents and care tailored to caring for adults under 65 yrs, daily routines at OSJCT Watersmead will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for OSJCT Watersmead?
OSJCT Watersmead in Westbury is rated Good by the Care Quality Commission. The most recent inspection was on 16/01/2020. The home has 50 beds.
How many beds does OSJCT Watersmead have?
OSJCT Watersmead has 50 beds and operates as a residential care home in Westbury.
Location
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Other Care Homes in BA13
More from The Orders Of St. John Care Trust
- OSJCT Beckside Lincoln · Good
- OSJCT Patchett Lodge Holbeach · Good
- OSJCT Millbrook Lodge Gloucester · Good
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data