PACO Rehabilitation Services, London
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About PACO Rehabilitation Services
Paco Rehabilitation Services is a care home that provides care and support for up to three people with mental health needs. The service focused on supporting people to recover from long term mental health problems and regain daily living skills. At the time of the inspection there were three people using the service.
What residents and families say
People told us they felt safe using the service.
People told us the registered manager and staff were kind and caring and knew people well.
Source: CQC inspection report
Specialisms
About PACO Rehabilitation Services
Based in London, within Lewisham, PACO Rehabilitation Services is a residential care home that aims to provide a warm and reassuring environment for every resident. The home is operated by PACO Rehabilitation Services Ltd and can accommodate up to 3 residents. Following their most recent inspection on 13/02/2020, the Care Quality Commission rated PACO Rehabilitation Services as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, learning disabilities and mental health conditions. The service supports learning disabilities or autistic spectrum disorder, mental health, younger adults. The SE13 postcode area has 7 registered care homes with a combined 197 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
PACO Rehabilitation Services is one of the care homes in Lewisham — a local authority with 50 CQC-registered homes, 44 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for PACO Rehabilitation Services
- View PACO Rehabilitation Services on Google Maps
- NHS care home finder near SE13 6SW
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to PACO Rehabilitation Services's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected PACO Rehabilitation Services on 13/02/2020 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated PACO Rehabilitation Services as Good for Responsive care on 13/02/2020, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated PACO Rehabilitation Services as Good for Caring on 13/02/2020. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting PACO Rehabilitation Services, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 3 residents and care tailored to caring for adults under 65 yrs, daily routines at PACO Rehabilitation Services will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for PACO Rehabilitation Services?
PACO Rehabilitation Services in London is rated Good by the Care Quality Commission. The most recent inspection was on 13/02/2020. The home has 3 beds.
How many beds does PACO Rehabilitation Services have?
PACO Rehabilitation Services has 3 beds and operates as a residential care home in London.
Location
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Other Care Homes in SE13
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data