Pinecroft and Bristol Outreach, Thornbury
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Pinecroft and Bristol Outreach
Pinecroft provides accommodation and personal care for four people. There were four people living at the home at the time of the inspection. In addition, the service provides personal care as part of an outreach service to people in their own homes. This service was situated in a separate self-sufficient office in the back garden of Pinecroft. It provides a service to older adults and young adults who have a diagnosis of autism.
Source: CQC inspection report
Specialisms
About Pinecroft and Bristol Outreach
Pinecroft and Bristol Outreach is a residential care home located in Thornbury, South Gloucestershire, where the team works to create a caring community that feels like a true home. The home is operated by National Autistic Society (The) and can accommodate up to 4 residents. Following their most recent inspection on 04/08/2023, the Care Quality Commission rated Pinecroft and Bristol Outreach as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including sensory impairments, learning disabilities, mental health conditions, caring for adults over 65 yrs, substance misuse problems and physical disabilities. The service supports learning disabilities or autistic spectrum disorder, mental health, older people, people who misuse drugs and alcohol, physical disability, sensory impairment. The BS35 postcode area has 6 registered care homes with a combined 229 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Pinecroft and Bristol Outreach is one of the care homes in South Gloucestershire — a local authority with 83 CQC-registered homes, 72 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Pinecroft and Bristol Outreach
- View Pinecroft and Bristol Outreach on Google Maps
- NHS care home finder near BS35 3RG
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Pinecroft and Bristol Outreach's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Pinecroft and Bristol Outreach on 04/08/2023 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Pinecroft and Bristol Outreach as Good for Responsive care on 04/08/2023, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Pinecroft and Bristol Outreach as Good for Caring on 04/08/2023. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Pinecroft and Bristol Outreach, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 4 residents and care tailored to sensory impairments, daily routines at Pinecroft and Bristol Outreach will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Pinecroft and Bristol Outreach?
Pinecroft and Bristol Outreach in Thornbury is rated Good by the Care Quality Commission. The most recent inspection was on 04/08/2023. The home has 4 beds.
How many beds does Pinecroft and Bristol Outreach have?
Pinecroft and Bristol Outreach has 4 beds and operates as a residential care home in Thornbury.
Location
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Other Care Homes in BS35
More from National Autistic Society (The)
- Fernery House Burnham On Sea · Requires improvement
- Stonepit Close Godalming · Good
- St Edwards Close Croydon · Good
Similar Sensory impairments homes
- Heathlands Care Home London · Good
- Acorn Luxury Care Limited Bournemouth · Good
- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data