Pinewood Residential Home, Budleigh Salterton
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Pinewood Residential Home
Pinewood Residential Care Home provides accommodation and personal care for up to 35 people. The service provides support to older people including people living with dementia. At the time of this assessment there were 29 people living at the service. Date of the assessment was 17 to 23 July 2024. The assessment was prompted by a review of information we held about this service.
What residents and families say
People told us staff knew them well and were able to describe what action staff took to keep them safe, such as protecting their skin and helping them move safely.
People told us the service was clean and staff used personal protective equipment (PPE).
People told us staff always gave them choices and asked them what they wanted to do.
Source: CQC inspection report
Specialisms
About Pinewood Residential Home
Pinewood Residential Home, a care home with nursing in Budleigh Salterton, Devon, welcomes residents who need nursing support and day-to-day personal care in a homely setting. The home is operated by Elmwood Nursing Home Ltd and can accommodate up to 35 residents. Following their most recent inspection on 11/11/2024, the Care Quality Commission rated Pinewood Residential Home as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, caring for adults over 65 yrs and physical disabilities. The service supports older people, physical disability, younger adults. The EX9 postcode area has 4 registered care homes with a combined 128 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Pinewood Residential Home is one of the care homes in Devon — a local authority with 311 CQC-registered homes, 261 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Pinewood Residential Home
- View Pinewood Residential Home on Google Maps
- NHS care home finder near EX9 6JP
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Pinewood Residential Home's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Pinewood Residential Home on 11/11/2024 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Pinewood Residential Home has nursing staff experienced in supporting people with caring for adults under 65 yrs and caring for adults over 65 yrs. In the most recent CQC inspection on 11/11/2024, the home was rated Requires Improvement for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Pinewood Residential Home as Requires Improvement for Safe care on 11/11/2024. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Pinewood Residential Home typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Pinewood Residential Home as Good for Caring on 11/11/2024. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Pinewood Residential Home?
Pinewood Residential Home in Budleigh Salterton is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 11/11/2024. The home has 35 beds.
How many beds does Pinewood Residential Home have?
Pinewood Residential Home has 35 beds and operates as a care home with nursing in Budleigh Salterton.
Location
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Other Care Homes in EX9
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data