Richmond House, Leigh

Reviewed by the carehome.page editorial team · Last updated 13 March 2026
Rating
Good
Beds
49
Type
Nursing
Inspected
Feb 2019
Address Mitchell Street,Leigh, WN7 4UH
Beds 49
Type Care home with nursing
Provider HC-One Limited

CQC Inspection Breakdown

Safe Good
Effective Good
Caring Good
Responsive Good
Well-led Outstanding

About Richmond House

: Richmond House is registered to provide accommodation with care and nursing support for up to 49 people. Several of the bedrooms are for use by people requiring intermediate care and support for a short period of time. The home is set within its own grounds with car parking facilities. The home is operated by HC-One Limited and is located in the Wigan area of Leigh.

What residents and families say

People told us they liked the food available and we saw staff supporting people at meal times, if this was something they needed help with.
People said they felt safe living at the home, with staff demonstrating a good understanding about how to protect people from the risk of harm.
People said they felt treated with dignity and respect and that staff promoted their independence as required.

Source: CQC inspection report

Specialisms

Caring for adults under 65 yrsDementiaCaring for adults over 65 yrsPhysical disabilities

About Richmond House

Based in Leigh, within Wigan, Richmond House is a care home with nursing that aims to provide a warm and reassuring environment for every resident. The home is operated by HC-One Limited and can accommodate up to 49 residents. Following their most recent inspection on 02/08/2019, the Care Quality Commission rated Richmond House as Good. Across the five inspection categories, the home scored Outstanding for Well-led; Good for Safe, Effective, Caring, Responsive. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The WN7 postcode area has 8 registered care homes with a combined 458 beds — so there are options to compare in the local area.

Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.

Richmond House is one of the care homes in Wigan — a local authority with 57 CQC-registered homes, 49 of which are rated Good or Outstanding.

Researching care homes in Leigh?

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Further Reading & Official Sources

We link to official and independent sources so families can verify the information on this page.

What to Expect When Visiting

When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.

  • Try to visit at different times of day, including mealtimes, to see the home in action.
  • Speak with staff and, if possible, current residents or their families about their experience.
  • Ask about the nurse-to-resident ratio, especially during nights and weekends.
  • Check whether the home can manage any specific medical conditions or equipment needs.
  • Check whether outside spaces are secure and whether activities are tailored for people with dementia.
  • Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.

Questions to Ask When Visiting

It can be hard to know what to ask during a care home visit. Here are some questions tailored to Richmond House's type of care that may help guide your conversation:

  1. 1 What medical conditions do your nurses have experience managing?
  2. 2 How quickly can a nurse attend to a resident in an emergency?
  3. 3 Are there regular GP visits, or do residents need to travel for appointments?
  4. 4 What is your approach to pain management and end-of-life care?

For a more complete checklist, see our guide to choosing a care home.

Official CQC Inspection Report

The Care Quality Commission last inspected Richmond House on 02/08/2019 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.

Read the full CQC report

What families typically look for

  • - Whether nurses are on-site 24 hours and their qualifications
  • - How the home manages medication and medical emergencies
  • - Staff-to-resident ratios, especially overnight
  • - Specialist dementia training and secure outdoor spaces

These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.

Frequently Asked Questions

What medical conditions do your nurses have experience managing?

Richmond House has nursing staff experienced in supporting people with caring for adults under 65 yrs and dementia. In the most recent CQC inspection on 02/08/2019, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.

How quickly can a nurse attend to a resident in an emergency?

CQC inspectors rated Richmond House as Good for Safe care on 02/08/2019. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.

Are there regular GP visits, or do residents need to travel for appointments?

Residents at Richmond House typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.

What is your approach to pain management and end-of-life care?

CQC inspectors rated Richmond House as Good for Caring on 02/08/2019. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.

What is the CQC rating for Richmond House?

Richmond House in Leigh is rated Good by the Care Quality Commission. The most recent inspection was on 02/08/2019. The home has 49 beds.

How many beds does Richmond House have?

Richmond House has 49 beds and operates as a care home with nursing in Leigh.

Location

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Helpful Guides for Families

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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data

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