Richmond Village Wood Norton, Evesham
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Richmond Village Wood Norton
through the completion of surveys and meetings. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.For more details, please see the full report which is on the CQC website at www.cqc.org.ukRating at last inspectionThe last rating for this service was good (published 19 May 2021).
What residents and families say
People told us they were treated kindly by staff and their privacy was respected.
Source: CQC inspection report
Specialisms
About Richmond Village Wood Norton
Richmond Village Wood Norton, a care home with nursing in Evesham, Worcestershire, welcomes residents who need nursing support and day-to-day personal care in a homely setting. The home is operated by Richmond Villages Operations Limited and can accommodate up to 60 residents. Following their most recent inspection on 14/04/2023, the Care Quality Commission rated Richmond Village Wood Norton as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia and caring for adults over 65 yrs. The service supports dementia, older people, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The WR11 postcode area has 14 registered care homes with a combined 393 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Richmond Village Wood Norton is one of the care homes in Worcestershire — a local authority with 177 CQC-registered homes, 130 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Richmond Village Wood Norton
- View Richmond Village Wood Norton on Google Maps
- NHS care home finder near WR11 4TY
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Richmond Village Wood Norton's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Richmond Village Wood Norton on 14/04/2023 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Richmond Village Wood Norton has nursing staff experienced in supporting people with caring for adults under 65 yrs and dementia. In the most recent CQC inspection on 14/04/2023, the home was rated Requires Improvement for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Richmond Village Wood Norton as Requires Improvement for Safe care on 14/04/2023. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Richmond Village Wood Norton typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Richmond Village Wood Norton as Good for Caring on 14/04/2023. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Richmond Village Wood Norton?
Richmond Village Wood Norton in Evesham is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 14/04/2023. The home has 60 beds.
How many beds does Richmond Village Wood Norton have?
Richmond Village Wood Norton has 60 beds and operates as a care home with nursing in Evesham.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data