Riverside Place, Gateshead
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Riverside Place
Date of Assessment: 13 January to 27 March 2025. Riverside Place is a residential care home providing personal care for up to 12 people who are living with mental health conditions. At the time of the inspection 5 people were living at the service. This was the first assessment for the service since it was registered on 1 February 2023. During the site visit we identified some issues with medicines management.
What residents and families say
People told us they knew how to complain and raise concerns about things they were not happy about.
People felt safe and their dignity and human rights were promoted.
Source: CQC inspection report
Specialisms
About Riverside Place
Riverside Place, a residential care home in Gateshead, Gateshead, welcomes residents who need day-to-day personal care in a homely setting. The home is operated by Paramount Care (Easington) Limited and can accommodate up to 12 residents. Following their most recent inspection on 17/04/2025, the Care Quality Commission rated Riverside Place as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, mental health conditions and caring for adults over 65 yrs. The service supports mental health, older people, younger adults. The NE8 postcode area has 11 registered care homes with a combined 458 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Riverside Place is one of the care homes in Gateshead — a local authority with 50 CQC-registered homes, 44 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Riverside Place
- View Riverside Place on Google Maps
- NHS care home finder near NE8 2EX
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Riverside Place's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Riverside Place on 17/04/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Riverside Place as Good for Responsive care on 17/04/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Riverside Place as Good for Caring on 17/04/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Riverside Place, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 12 residents and care tailored to caring for adults under 65 yrs, daily routines at Riverside Place will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Riverside Place?
Riverside Place in Gateshead is rated Good by the Care Quality Commission. The most recent inspection was on 17/04/2025. The home has 12 beds.
How many beds does Riverside Place have?
Riverside Place has 12 beds and operates as a residential care home in Gateshead.
Location
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Other Care Homes in NE8
More from Paramount Care (Easington) Limited
- Elliott House Peterlee · Good
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data