Rowan House Residential Home, Saltash
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Rowan House Residential Home
Rowan House Residential Home provides care and accommodation for up to 26 people who may be living with dementia. On the day of the inspection 25 people were living at the care home. Rowan House also provides a personal care service to people living in their own home. On the day of the inspection 30 people were supported by the agency with their personal care needs in their own home.The residential service and the domiciliary service each had a manager in place.
What residents and families say
People told us they were happy with the care they received, and people said they felt safe living there.
One relative said, “Yes, I’m confident in the management, they always let me know how she is and are responsive.
“I am safe, and staff help me”
Source: CQC inspection report
Specialisms
About Rowan House Residential Home
In the South West region, Rowan House Residential Home is a residential care home serving families across the Saltash, Cornwall area who are looking for trusted, quality care. The home is operated by M & C Care Limited and can accommodate up to 26 residents. Following their most recent inspection on 31/08/2023, the Care Quality Commission rated Rowan House Residential Home as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia and caring for adults over 65 yrs. The service supports dementia, older people, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and personal care. The PL12 postcode area has 6 registered care homes with a combined 170 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Rowan House Residential Home is one of the care homes in Cornwall — a local authority with 200 CQC-registered homes, 155 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Rowan House Residential Home
- View Rowan House Residential Home on Google Maps
- NHS care home finder near PL12 4BY
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Rowan House Residential Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Rowan House Residential Home on 31/08/2023 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Rowan House Residential Home as Good for Responsive care on 31/08/2023, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Rowan House Residential Home as Good for Caring on 31/08/2023. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Rowan House Residential Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 26 residents and care tailored to caring for adults under 65 yrs, daily routines at Rowan House Residential Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Rowan House Residential Home?
Rowan House Residential Home in Saltash is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 31/08/2023. The home has 26 beds.
How many beds does Rowan House Residential Home have?
Rowan House Residential Home has 26 beds and operates as a residential care home in Saltash.
Location
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Other Care Homes in PL12
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data