Sainthill House Care Home, Exeter
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Sainthill House Care Home
: Sainthill House is registered to provide accommodation for 19 people who require accommodation and personal care. The service provides care and support for up to 14 older people who may have physical and/or mental health needs. The service includes Sainthill Cottage, attached to Sainthill House, which provides care and accommodation for up to five younger people who have a learning disability. On the day of our visit fifteen people lived in the service.
What residents and families say
Relatives told us they were welcome at any time and any concerns were listened and responded to.
People said they were treated with kindness and compassion and felt respected.
Source: CQC inspection report
Specialisms
About Sainthill House Care Home
For families seeking quality care in Exeter, Devon, Sainthill House Care Home is a registered residential care home with a commitment to resident wellbeing. The home is operated by Sainthill House Ltd and can accommodate up to 23 residents. Following their most recent inspection on 27/04/2019, the Care Quality Commission rated Sainthill House Care Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, learning disabilities and caring for adults over 65 yrs. The service supports dementia, learning disabilities or autistic spectrum disorder, older people, younger adults. The EX2 postcode area has 14 registered care homes with a combined 532 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Sainthill House Care Home is one of the care homes in Devon — a local authority with 311 CQC-registered homes, 261 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Sainthill House Care Home
- View Sainthill House Care Home on Google Maps
- NHS care home finder near EX2 9JG
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Sainthill House Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Sainthill House Care Home on 27/04/2019 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Sainthill House Care Home as Good for Responsive care on 27/04/2019, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Sainthill House Care Home as Good for Caring on 27/04/2019. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Sainthill House Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 23 residents and care tailored to caring for adults under 65 yrs, daily routines at Sainthill House Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Sainthill House Care Home?
Sainthill House Care Home in Exeter is rated Good by the Care Quality Commission. The most recent inspection was on 27/04/2019. The home has 23 beds.
How many beds does Sainthill House Care Home have?
Sainthill House Care Home has 23 beds and operates as a residential care home in Exeter.
Location
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Other Care Homes in EX2
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data