Shaftesbury Ashley Place, Bognor Regis
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Shaftesbury Ashley Place
Livability Ashley Place is a residential care home providing personal care and accommodation for people with physical disabilities and/or learning disabilities and autistic people. The layout of the service has been designed to support people who have physical support needs and are reliant on wheelchairs to get about. The equipment and adaptations support people to move around the building as independently as possible. The service was a large home, bigger than most domestic style properties.
What residents and families say
People told us they appreciated the building layout and the adaptions that helped with independence, such as push door openers, high low tables and overhead tracking hoists.
People told us they were pleased with the support generally but would be happier if the use of agency staff were reduced because sometimes communication could be difficult with some agency staff.
Source: CQC inspection report
Specialisms
About Shaftesbury Ashley Place
Shaftesbury Ashley Place is a residential care home located in Bognor Regis, West Sussex, where the team works to create a caring community that feels like a true home. The home is operated by Livability and can accommodate up to 21 residents. Following their most recent inspection on 26/01/2023, the Care Quality Commission rated Shaftesbury Ashley Place as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive; Requires Improvement for Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, learning disabilities, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports dementia, learning disabilities or autistic spectrum disorder, mental health, older people, physical disability, sensory impairment, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and personal care. The PO21 postcode area has 35 registered care homes with a combined 830 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Shaftesbury Ashley Place is one of the care homes in West Sussex — a local authority with 340 CQC-registered homes, 263 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Shaftesbury Ashley Place
- View Shaftesbury Ashley Place on Google Maps
- NHS care home finder near PO21 2QP
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Shaftesbury Ashley Place's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Shaftesbury Ashley Place on 26/01/2023 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Shaftesbury Ashley Place as Good for Responsive care on 26/01/2023, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Shaftesbury Ashley Place as Good for Caring on 26/01/2023. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Shaftesbury Ashley Place, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 21 residents and care tailored to sensory impairments, daily routines at Shaftesbury Ashley Place will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Shaftesbury Ashley Place?
Shaftesbury Ashley Place in Bognor Regis is rated Good by the Care Quality Commission. The most recent inspection was on 26/01/2023. The home has 21 beds.
How many beds does Shaftesbury Ashley Place have?
Shaftesbury Ashley Place has 21 beds and operates as a residential care home in Bognor Regis.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data