ShawCare@HighWray, Ormskirk
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About ShawCare@HighWray
ShawCare@HighWray is a residential care home providing personal care to up to 43 people. The service provides support to older people and people with a physical disability. At the time of our inspection there were 28 people using the service.The home is a large building set over 4 floors with good sized communal areas and gardens for people to use.
What residents and families say
“Staff are really caring and kind. They always take time to speak to me.”
“They are strong managers. The owner is involved in the day to day running and decisions.”
Source: CQC inspection report
Specialisms
About ShawCare@HighWray
Serving the Ormskirk, Lancashire community, ShawCare@HighWray is a registered residential care home committed to delivering thoughtful, person-centred care. The home is operated by Shawcare Limited and can accommodate up to 34 residents. Following their most recent inspection on 04/08/2023, the Care Quality Commission rated ShawCare@HighWray as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults over 65 yrs and physical disabilities. The service supports older people, physical disability. The L39 postcode area has 8 registered care homes with a combined 376 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
ShawCare@HighWray is one of the care homes in Lancashire — a local authority with 421 CQC-registered homes, 325 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for ShawCare@HighWray
- View ShawCare@HighWray on Google Maps
- NHS care home finder near L39 7HG
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to ShawCare@HighWray's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected ShawCare@HighWray on 04/08/2023 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated ShawCare@HighWray as Good for Responsive care on 04/08/2023, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated ShawCare@HighWray as Good for Caring on 04/08/2023. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting ShawCare@HighWray, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 34 residents and care tailored to caring for adults over 65 yrs, daily routines at ShawCare@HighWray will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for ShawCare@HighWray?
ShawCare@HighWray in Ormskirk is rated Good by the Care Quality Commission. The most recent inspection was on 04/08/2023. The home has 34 beds.
How many beds does ShawCare@HighWray have?
ShawCare@HighWray has 34 beds and operates as a residential care home in Ormskirk.
Location
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<a href="https://carehome.page/care-home/shawcare-highwray-ormskirk/" target="_blank" rel="noopener" style="display:inline-flex;align-items:center;text-decoration:none;border-radius:8px;overflow:hidden;box-shadow:0 1px 4px rgba(0,0,0,0.18);font-size:13px;line-height:1.2;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;"><div style="background:#1d4ed8;color:white;display:flex;align-items:center;gap:6px;padding:10px 12px;font-weight:600;white-space:nowrap;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none"><circle cx="12" cy="12" r="10" stroke="white" stroke-width="1.5" fill="none"/><path d="M8 12l3 3 5-5" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> CQC Good</div><div style="background:white;color:#1a3557;padding:10px 12px;display:flex;flex-direction:column;gap:1px;"><div style="font-weight:600;color:#1c1917;font-size:12px;">ShawCare@HighWray</div><div style="font-size:10px;color:#78716c;">Verified by <span style="color:#1a3557;font-weight:600;">carehome.page</span></div></div></a>
Other Care Homes in L39
Similar Caring for adults over 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data