Shaws Wood Residential Care Home, Strood
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Shaws Wood Residential Care Home
Date of assessment 27 August 2025 to 09 September 2025. We completed this assessment to follow up on concerns received about the service. We looked at how Shaws Wood Residential Care Home assessed and planned for people's care needs and how they trained and supervised staff to support people according to their needs and preferences. Shaws Wood Residential Care Home is a residential care home providing accommodation for persons who require personal care. It can provide care for up to 39 people.
What residents and families say
“Its comfortable, staff are good”
“I have capacity to make my own decisions and choices. I like to help the other residents if they need some help”
“I have everything I need. I am waited on hand and foot, no worries, no bills to pay, don’t have to cook or do the washing up.”
Source: CQC inspection report
Specialisms
About Shaws Wood Residential Care Home
Shaws Wood Residential Care Home provides personal care in Strood, Medway, supporting residents to live with dignity and independence. The home is operated by MDJ Homes Limited and can accommodate up to 39 residents. Following their most recent inspection on 08/12/2025, the Care Quality Commission rated Shaws Wood Residential Care Home as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia and caring for adults over 65 yrs. The service supports dementia, older people, younger adults. The ME2 postcode area has 13 registered care homes with a combined 327 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Shaws Wood Residential Care Home is one of the care homes in Medway — a local authority with 67 CQC-registered homes, 42 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Shaws Wood Residential Care Home
- View Shaws Wood Residential Care Home on Google Maps
- NHS care home finder near ME2 3BU
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Shaws Wood Residential Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Shaws Wood Residential Care Home on 08/12/2025 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Shaws Wood Residential Care Home as Good for Responsive care on 08/12/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Shaws Wood Residential Care Home as Good for Caring on 08/12/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Shaws Wood Residential Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 39 residents and care tailored to caring for adults under 65 yrs, daily routines at Shaws Wood Residential Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Shaws Wood Residential Care Home?
Shaws Wood Residential Care Home in Strood is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 08/12/2025. The home has 39 beds.
How many beds does Shaws Wood Residential Care Home have?
Shaws Wood Residential Care Home has 39 beds and operates as a residential care home in Strood.
Location
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Other Care Homes in ME2
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data