St Andrews Care Home, Welwyn Garden City
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About St Andrews Care Home
St Andrews Care Home is a residential care home providing personal and nursing care to 33 people at the time of the inspection. The service can support up to 70 people.
What residents and families say
One person said, “I have been well looked after, they are friendly and have a joke with me.
People felt safe with the care they received, and staff were knowledgeable about when to report concerns to safeguard people.
People felt they were able to express how they wanted to be supported and staff were skilled and knowledgeable about their role.
Source: CQC inspection report
Specialisms
About St Andrews Care Home
Serving the Welwyn Garden City, Hertfordshire community, St Andrews Care Home is a registered residential care home committed to delivering thoughtful, person-centred care. The home is operated by Colleycare Limited and can accommodate up to 70 residents. Following their most recent inspection on 14/05/2021, the Care Quality Commission rated St Andrews Care Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive; Requires Improvement for Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia and caring for adults over 65 yrs. The service supports dementia, older people, younger adults. The AL8 postcode area has 3 registered care homes with a combined 95 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
St Andrews Care Home is one of the care homes in Hertfordshire — a local authority with 259 CQC-registered homes, 175 of which are rated Good or Outstanding.
Researching care homes in Welwyn Garden City?
Get our free comparison checklist — the questions families wish they'd asked before choosing a care home.
Guide on its way — check your inbox.
Further Reading & Official Sources
- Official CQC inspection report for St Andrews Care Home
- View St Andrews Care Home on Google Maps
- NHS care home finder near AL8 7SR
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to St Andrews Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected St Andrews Care Home on 14/05/2021 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated St Andrews Care Home as Good for Responsive care on 14/05/2021, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated St Andrews Care Home as Good for Caring on 14/05/2021. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting St Andrews Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 70 residents and care tailored to caring for adults under 65 yrs, daily routines at St Andrews Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for St Andrews Care Home?
St Andrews Care Home in Welwyn Garden City is rated Good by the Care Quality Commission. The most recent inspection was on 14/05/2021. The home has 70 beds.
How many beds does St Andrews Care Home have?
St Andrews Care Home has 70 beds and operates as a residential care home in Welwyn Garden City.
Location
View on Google Maps →Helpful Guides for Families
Choosing care is a big step. These guides can help you feel more prepared.
Are you St Andrews Care Home?
Display your CQC rating on your website. Free — no account needed.
Copy and paste this code into your website:
<a href="https://carehome.page/care-home/st-andrews-care-home-welwyn-garden-city/" target="_blank" rel="noopener" style="display:inline-flex;align-items:center;text-decoration:none;border-radius:8px;overflow:hidden;box-shadow:0 1px 4px rgba(0,0,0,0.18);font-size:13px;line-height:1.2;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;"><div style="background:#1d4ed8;color:white;display:flex;align-items:center;gap:6px;padding:10px 12px;font-weight:600;white-space:nowrap;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none"><circle cx="12" cy="12" r="10" stroke="white" stroke-width="1.5" fill="none"/><path d="M8 12l3 3 5-5" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> CQC Good</div><div style="background:white;color:#1a3557;padding:10px 12px;display:flex;flex-direction:column;gap:1px;"><div style="font-weight:600;color:#1c1917;font-size:12px;">St Andrews Care Home</div><div style="font-size:10px;color:#78716c;">Verified by <span style="color:#1a3557;font-weight:600;">carehome.page</span></div></div></a>
Other Care Homes in AL8
More from Colleycare Limited
- Ashlyns Care Home Berkhamsted · Good
- St Joseph's Care Home Tring · Good
- Willowthorpe Care Home Stanstead Abbotts · Good
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data