St Michaels Court, Norwich
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About St Michaels Court
Date of assessment: 23 April to 15 May 2025. We completed site visits on 23 April and 2 May 2025. St Michaels Court is a nursing home providing accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The service is registered for 88 people and provides support to older and younger people, some of whom may be living with dementia, a physical disability or sensory impairment.
What residents and families say
One relative said “There is an aura about the place that makes you feel safe.
One person said, “I feel safe, they (staff) will come and check on me quite often.
“There is an aura about the place that makes you feel safe. I know they check on him regularly and even when I am here visiting, they still come in and check that all is okay.”
Source: CQC inspection report
Specialisms
About St Michaels Court
St Michaels Court provides nursing and personal care in Norwich, Norfolk, supporting residents to live with dignity and independence. The home is operated by Runwood Homes Limited and can accommodate up to 89 residents. Following their most recent inspection on 08/07/2025, the Care Quality Commission rated St Michaels Court as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, sensory impairment, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The NR11 postcode area has 6 registered care homes with a combined 191 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
St Michaels Court is one of the care homes in Norfolk — a local authority with 325 CQC-registered homes, 202 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for St Michaels Court
- View St Michaels Court on Google Maps
- NHS care home finder near NR11 6YA
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to St Michaels Court's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected St Michaels Court on 08/07/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
St Michaels Court has nursing staff experienced in supporting people with sensory impairments and caring for adults under 65 yrs. In the most recent CQC inspection on 08/07/2025, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated St Michaels Court as Good for Safe care on 08/07/2025. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at St Michaels Court typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated St Michaels Court as Good for Caring on 08/07/2025. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for St Michaels Court?
St Michaels Court in Norwich is rated Good by the Care Quality Commission. The most recent inspection was on 08/07/2025. The home has 89 beds.
How many beds does St Michaels Court have?
St Michaels Court has 89 beds and operates as a care home with nursing in Norwich.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data