St Teresa's Home for the Elderly, London
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About St Teresa's Home for the Elderly
St Teresa's Home for the Elderly provides personal care to up to 28 older people, some of whom may be living with dementia. At the time of our inspection there were 22 people using the service.
What residents and families say
People told us they enjoyed living at St Teresa's Home for the Elderly.
People said they were supported by kind, caring and respectful staff who promoted their independence and dignity.
Source: CQC inspection report
Specialisms
About St Teresa's Home for the Elderly
In the London region, St Teresa's Home for the Elderly is a care home with nursing serving families across the London, Merton area who are looking for trusted, quality care. The home is operated by St. Teresa's Home CIO and can accommodate up to 28 residents. Following their most recent inspection on 13/06/2023, the Care Quality Commission rated St Teresa's Home for the Elderly as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home specialises in supporting people with caring for adults over 65 yrs. The service supports older people. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The SW20 postcode area has 5 registered care homes with a combined 184 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
St Teresa's Home for the Elderly is one of the care homes in Merton — a local authority with 37 CQC-registered homes, 36 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for St Teresa's Home for the Elderly
- View St Teresa's Home for the Elderly on Google Maps
- NHS care home finder near SW20 8AN
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to St Teresa's Home for the Elderly's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected St Teresa's Home for the Elderly on 13/06/2023 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
St Teresa's Home for the Elderly has nursing staff experienced in supporting people with caring for adults over 65 yrs. In the most recent CQC inspection on 13/06/2023, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated St Teresa's Home for the Elderly as Good for Safe care on 13/06/2023. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at St Teresa's Home for the Elderly typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated St Teresa's Home for the Elderly as Good for Caring on 13/06/2023. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for St Teresa's Home for the Elderly?
St Teresa's Home for the Elderly in London is rated Good by the Care Quality Commission. The most recent inspection was on 13/06/2023. The home has 28 beds.
How many beds does St Teresa's Home for the Elderly have?
St Teresa's Home for the Elderly has 28 beds and operates as a care home with nursing in London.
Location
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Other Care Homes in SW20
Similar Caring for adults over 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data