Swanton House Care Centre, Swanton Novers
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Requires improvement |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Swanton House Care Centre
We started a comprehensive assessment of Swanton House care centre on 21 and 27 May 2025, conducting an unannounced site visit and then continuing to gather information. The reason for our assessment was due to the age of the service rating. CQC last inspected this service on 05 February 2020 and 07 February 2020 and rated it good (report published 26 February 2020). Since then, we have received information of concern, so we wanted assurances that people were receiving safe care.
What residents and families say
People told us they were happy with their environment and 1 person showed us around and explained they were happy with their room.
One person said, “Yes I get choices, but I don’t get to go out and I would like to.
One person said, “I love living here, I don't want to change here.
Source: CQC inspection report
Specialisms
About Swanton House Care Centre
Swanton House Care Centre, a care home with nursing in Swanton Novers, Norfolk, welcomes residents who need nursing support and day-to-day personal care in a homely setting. The home is operated by Swanton Care & Community Limited and can accommodate up to 49 residents. Following their most recent inspection on 06/11/2025, the Care Quality Commission rated Swanton House Care Centre as Requires improvement. Across the five inspection categories, the home scored Good for Caring, Responsive; Requires Improvement for Safe and Effective and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, learning disabilities and caring for adults over 65 yrs. The service supports learning disabilities or autistic spectrum disorder, older people, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The NR24 postcode area has 1 registered care homes with a combined 49 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Also known as: 1-126608129
Swanton House Care Centre is one of the care homes in Norfolk — a local authority with 325 CQC-registered homes, 202 of which are rated Good or Outstanding.
Researching care homes in Swanton Novers?
Get our free comparison checklist — the questions families wish they'd asked before choosing a care home.
Guide on its way — check your inbox.
Further Reading & Official Sources
- Official CQC inspection report for Swanton House Care Centre
- View Swanton House Care Centre on Google Maps
- NHS care home finder near NR24 2QT
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Swanton House Care Centre's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Swanton House Care Centre on 06/11/2025 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Swanton House Care Centre has nursing staff experienced in supporting people with caring for adults under 65 yrs and learning disabilities. In the most recent CQC inspection on 06/11/2025, the home was rated Requires Improvement for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Swanton House Care Centre as Requires Improvement for Safe care on 06/11/2025. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Swanton House Care Centre typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Swanton House Care Centre as Good for Caring on 06/11/2025. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Swanton House Care Centre?
Swanton House Care Centre in Swanton Novers is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 06/11/2025. The home has 49 beds.
How many beds does Swanton House Care Centre have?
Swanton House Care Centre has 49 beds and operates as a care home with nursing in Swanton Novers.
Location
View on Google Maps →Helpful Guides for Families
Choosing care is a big step. These guides can help you feel more prepared.
Are you Swanton House Care Centre?
Display your CQC rating on your website. Free — no account needed.
Copy and paste this code into your website:
<a href="https://carehome.page/care-home/swanton-house-care-centre-swanton-novers/" target="_blank" rel="noopener" style="display:inline-flex;align-items:center;text-decoration:none;border-radius:8px;overflow:hidden;box-shadow:0 1px 4px rgba(0,0,0,0.18);font-size:13px;line-height:1.2;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;"><div style="background:#d97706;color:white;display:flex;align-items:center;gap:6px;padding:10px 12px;font-weight:600;white-space:nowrap;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none"><circle cx="12" cy="12" r="10" stroke="white" stroke-width="1.5" fill="none"/><path d="M8 12l3 3 5-5" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> CQC Requires improvement</div><div style="background:white;color:#1a3557;padding:10px 12px;display:flex;flex-direction:column;gap:1px;"><div style="font-weight:600;color:#1c1917;font-size:12px;">Swanton House Care Centre</div><div style="font-size:10px;color:#78716c;">Verified by <span style="color:#1a3557;font-weight:600;">carehome.page</span></div></div></a>
More from Swanton Care & Community Limited
- Baylis Place Hull · Good
- Darwin Place Much Wenlock · Good
- Eden View Cambridge · Good
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data