Swillbrook House Residential Home, Preston
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Swillbrook House Residential Home
Swillbrook House Residential Home is a residential care home providing personal care to up 23 people. The service provides support to people who may be living with dementia and/or a disability. At the time of our inspection there were 15 people using the serviceSwillbrook House is a large country house in Bartle on the outskirts of Preston. The home has a car park and landscaped gardens. Bedrooms are over two floors with a small lift providing access to the upper floor.
What residents and families say
People told us they felt safe and they were supported by staff who helped them quickly if they needed this.
People told us they were happy at the home and were confident any comments or complaints they made would be listened to.
One person commented, “I love it, it’s my home.
Source: CQC inspection report
Specialisms
About Swillbrook House Residential Home
Swillbrook House Residential Home is a residential care home in the heart of Preston, Lancashire, providing a supportive environment for those who need it most. The home is operated by Swillbrook Limited and can accommodate up to 23 residents. Following their most recent inspection on 20/05/2022, the Care Quality Commission rated Swillbrook House Residential Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, caring for adults over 65 yrs, eating disorders and physical disabilities. The service supports dementia, older people, people with an eating disorder, physical disability, sensory impairment, younger adults. The PR4 postcode area has 16 registered care homes with a combined 683 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Swillbrook House Residential Home is one of the care homes in Lancashire — a local authority with 421 CQC-registered homes, 325 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Swillbrook House Residential Home
- View Swillbrook House Residential Home on Google Maps
- NHS care home finder near PR4 0HB
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Swillbrook House Residential Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Swillbrook House Residential Home on 20/05/2022 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Swillbrook House Residential Home as Good for Responsive care on 20/05/2022, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Swillbrook House Residential Home as Good for Caring on 20/05/2022. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Swillbrook House Residential Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 23 residents and care tailored to sensory impairments, daily routines at Swillbrook House Residential Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Swillbrook House Residential Home?
Swillbrook House Residential Home in Preston is rated Good by the Care Quality Commission. The most recent inspection was on 20/05/2022. The home has 23 beds.
How many beds does Swillbrook House Residential Home have?
Swillbrook House Residential Home has 23 beds and operates as a residential care home in Preston.
Location
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Other Care Homes in PR4
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data