Symonds House - Care Home with Nursing Physical Disabilities, Hitchin
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Symonds House - Care Home with Nursing Physical Disabilities
Symonds House is a residential care home providing personal and nursing care for 20 older people and young adults living with physical disabilities in one purpose-built building.
What residents and families say
People told us the care and support staff provided met their needs.
People felt safe living at the service.
Source: CQC inspection report
Specialisms
About Symonds House - Care Home with Nursing Physical Disabilities
For families seeking quality care in Hitchin, Hertfordshire, Symonds House - Care Home with Nursing Physical Disabilities is a registered care home with nursing with a commitment to resident wellbeing. The home is operated by Leonard Cheshire Disability and can accommodate up to 20 residents. Following their most recent inspection on 29/02/2020, the Care Quality Commission rated Symonds House - Care Home with Nursing Physical Disabilities as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, learning disabilities, caring for adults over 65 yrs and physical disabilities. The service supports learning disabilities or autistic spectrum disorder, older people, physical disability, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The SG5 postcode area has 6 registered care homes with a combined 311 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Symonds House - Care Home with Nursing Physical Disabilities is one of the care homes in Hertfordshire — a local authority with 259 CQC-registered homes, 175 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Symonds House - Care Home with Nursing Physical Disabilities
- View Symonds House - Care Home with Nursing Physical Disabilities on Google Maps
- NHS care home finder near SG5 2JB
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Symonds House - Care Home with Nursing Physical Disabilities's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Symonds House - Care Home with Nursing Physical Disabilities on 29/02/2020 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Symonds House - Care Home with Nursing Physical Disabilities has nursing staff experienced in supporting people with caring for adults under 65 yrs and learning disabilities. In the most recent CQC inspection on 29/02/2020, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Symonds House - Care Home with Nursing Physical Disabilities as Good for Safe care on 29/02/2020. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Symonds House - Care Home with Nursing Physical Disabilities typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Symonds House - Care Home with Nursing Physical Disabilities as Good for Caring on 29/02/2020. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Symonds House - Care Home with Nursing Physical Disabilities?
Symonds House - Care Home with Nursing Physical Disabilities in Hitchin is rated Good by the Care Quality Commission. The most recent inspection was on 29/02/2020. The home has 20 beds.
How many beds does Symonds House - Care Home with Nursing Physical Disabilities have?
Symonds House - Care Home with Nursing Physical Disabilities has 20 beds and operates as a care home with nursing in Hitchin.
Location
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Other Care Homes in SG5
More from Leonard Cheshire Disability
- Bradbury House - Care Home with Nursing Physical Disabilities Crook · Outstanding
- Bradbury Wing - Care Home with Nursing Physical Disabilities Newcastle Upon Tyne · Outstanding
- Chipstead Lake - Care Home Physical Disabilities Sevenoaks · Requires improvement
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data