Tanglewood Mews, Stanley
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Requires improvement |
| Caring | Requires improvement |
| Responsive | Not Rated |
| Well-led | Requires improvement |
About Tanglewood Mews
Date of assessment 25 April 2024 – 2 May 2024. Tanglewood Mews is registered to provide accommodation for people who require personal care. The service specialises in providing care to adults with a learning disability and autistic people. This was a responsive assessment due to the length of time since the last inspection and receiving concerns in relation to the care provided. We looked at 14 quality statements.
What residents and families say
One relative told us, “It’s brilliant, best thing we ever did” and another told us, “Communication could be better.
People said the staff were kind and caring.
“The activities are limited – (there is a) lack of transport. Another told us, “I have asked what activities there is and for photos, there’s been very few.”
Source: CQC inspection report
Specialisms
About Tanglewood Mews
Situated in the DH9 postcode district of Stanley, County Durham, Tanglewood Mews operates as a residential care home focused on personalised, compassionate care. The home is operated by Autism Care UK (4) Limited and can accommodate up to 7 residents. Following their most recent inspection on 03/09/2024, the Care Quality Commission rated Tanglewood Mews as Requires improvement. Across the five inspection categories, the home scored Requires Improvement for Safe and Effective and Caring and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, learning disabilities and caring for adults over 65 yrs. The service supports learning disabilities or autistic spectrum disorder, older people, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and personal care. The DH9 postcode area has 11 registered care homes with a combined 462 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Tanglewood Mews is one of the care homes in County Durham — a local authority with 146 CQC-registered homes, 132 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Tanglewood Mews
- View Tanglewood Mews on Google Maps
- NHS care home finder near DH9 0EJ
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Tanglewood Mews's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Tanglewood Mews on 03/09/2024 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Tanglewood Mews as registered for Responsive care on 03/09/2024, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Tanglewood Mews as Requires Improvement for Caring on 03/09/2024. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Tanglewood Mews, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 7 residents and care tailored to caring for adults under 65 yrs, daily routines at Tanglewood Mews will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Tanglewood Mews?
Tanglewood Mews in Stanley is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 03/09/2024. The home has 7 beds.
How many beds does Tanglewood Mews have?
Tanglewood Mews has 7 beds and operates as a residential care home in Stanley.
Location
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Other Care Homes in DH9
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
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- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data