The Hadlows, Tonbridge
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About The Hadlows
The Hadlows is a residential care home providing personal care to seven people with an acquired brain injury. An acquired brain injury (ABI) is an injury caused to the brain since birth. An ABI can result in people having complex long-term problems affecting their personality, relationships and ability to lead an independent life. The service can support up to nine people.
What residents and families say
People told us that staff reminded them to make sure they attended medical appointments.
People said they were supported in the right way, so they could do the things that they wanted.
People said there were always staff available to support them when they needed.
Source: CQC inspection report
Specialisms
About The Hadlows
Families in Tonbridge, Kent looking for residential care may wish to consider The Hadlows, a registered residential care home in the area. The home is operated by Voyage 1 Limited and can accommodate up to 9 residents. Following their most recent inspection on 05/10/2019, the Care Quality Commission rated The Hadlows as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs and learning disabilities. The service supports learning disabilities or autistic spectrum disorder, younger adults. The TN9 postcode area has 2 registered care homes with a combined 72 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
The Hadlows is one of the care homes in Kent — a local authority with 496 CQC-registered homes, 373 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for The Hadlows
- View The Hadlows on Google Maps
- NHS care home finder near TN9 1PA
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to The Hadlows's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected The Hadlows on 05/10/2019 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated The Hadlows as Good for Responsive care on 05/10/2019, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated The Hadlows as Good for Caring on 05/10/2019. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting The Hadlows, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 9 residents and care tailored to caring for adults under 65 yrs, daily routines at The Hadlows will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for The Hadlows?
The Hadlows in Tonbridge is rated Good by the Care Quality Commission. The most recent inspection was on 05/10/2019. The home has 9 beds.
How many beds does The Hadlows have?
The Hadlows has 9 beds and operates as a residential care home in Tonbridge.
Location
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Other Care Homes in TN9
More from Voyage 1 Limited
- Redmond House Corby · Good
- Ingleby House Bedworth · Good
- St Helens Down Hastings · Good
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data