The Manor Care Home, Windsor
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Requires improvement |
| Caring | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
About The Manor Care Home
The Manor Care Home is a residential care home providing personal and nursing care to 60 people aged 65 and over at the time of the inspection. The service can support up to 65 people.The service operates over three floors that provide a secure setting for people who are living with dementia and associated needs. Each floor is keypad secured, preventing people from walking independently within the service. Staff support people should they wish to move between the floors.
Source: CQC inspection report
Specialisms
About The Manor Care Home
The Manor Care Home is a care home with nursing in the heart of Windsor, Windsor and Maidenhead, providing a supportive environment for those who need it most. The home is operated by Greensleeves Homes Trust and can accommodate up to 65 residents. Following their most recent inspection on 21/02/2020, the Care Quality Commission rated The Manor Care Home as Requires improvement. Across the five inspection categories, the home scored Requires Improvement for Safe and Effective and Caring and Responsive and Well-led. The home caters to a range of care needs, including sensory impairments, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, sensory impairment. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The SL4 postcode area has 9 registered care homes with a combined 476 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
The Manor Care Home is one of the care homes in Windsor and Maidenhead — a local authority with 43 CQC-registered homes, 30 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for The Manor Care Home
- View The Manor Care Home on Google Maps
- NHS care home finder near SL4 2JW
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to The Manor Care Home's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected The Manor Care Home on 21/02/2020 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
The Manor Care Home has nursing staff experienced in supporting people with sensory impairments and dementia. In the most recent CQC inspection on 21/02/2020, the home was rated Requires Improvement for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated The Manor Care Home as Requires Improvement for Safe care on 21/02/2020. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at The Manor Care Home typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated The Manor Care Home as Requires Improvement for Caring on 21/02/2020. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for The Manor Care Home?
The Manor Care Home in Windsor is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 21/02/2020. The home has 65 beds.
How many beds does The Manor Care Home have?
The Manor Care Home has 65 beds and operates as a care home with nursing in Windsor.
Location
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Other Care Homes in SL4
More from Greensleeves Homes Trust
- The Meadowcroft Care Home London · Requires improvement
- Glebelands House Wokingham · Good
- Henley House Ipswich · Good
Similar Sensory impairments homes
- Heathlands Care Home London · Good
- Acorn Luxury Care Limited Bournemouth · Good
- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data