The Mayfair, Hounslow
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About The Mayfair
The Mayfair is a nursing home providing care to 18 adults aged 18 and over. People living at the service had a range of needs including mental health, physical disabilities and dementia. There were 17 people using the service at the time of our inspection.
Source: CQC inspection report
Specialisms
About The Mayfair
Families in Hounslow, Hounslow looking for nursing care may wish to consider The Mayfair, a registered care home with nursing in the area. The home is operated by Astoria Healthcare Limited and can accommodate up to 20 residents. Following their most recent inspection on 17/04/2021, the Care Quality Commission rated The Mayfair as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, mental health conditions, substance misuse problems and physical disabilities. The service supports dementia, mental health, people who misuse drugs and alcohol, physical disability, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and accommodation for persons who require treatment for substance misuse and treatment of disease, disorder or injury. The TW5 postcode area has 3 registered care homes with a combined 88 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
The Mayfair is one of the care homes in Hounslow — a local authority with 32 CQC-registered homes, 25 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for The Mayfair
- View The Mayfair on Google Maps
- NHS care home finder near TW5 0AA
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to The Mayfair's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected The Mayfair on 17/04/2021 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
The Mayfair has nursing staff experienced in supporting people with caring for adults under 65 yrs and dementia. In the most recent CQC inspection on 17/04/2021, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated The Mayfair as Good for Safe care on 17/04/2021. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at The Mayfair typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated The Mayfair as Good for Caring on 17/04/2021. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for The Mayfair?
The Mayfair in Hounslow is rated Good by the Care Quality Commission. The most recent inspection was on 17/04/2021. The home has 20 beds.
How many beds does The Mayfair have?
The Mayfair has 20 beds and operates as a care home with nursing in Hounslow.
Location
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Other Care Homes in TW5
More from Astoria Healthcare Limited
- Vicarage Farm Nursing Home Hounslow · Good
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data