The Pines, Burton-on-trent
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Requires improvement |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About The Pines
The Pines is a care home without nursing providing accommodation and personal care for people with learning disabilities and/ or autism. The care home accommodates 6 people in one adapted building. At the time of our inspection there were 4 people using the service. We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted.
Source: CQC inspection report
Specialisms
About The Pines
In the West Midlands region, The Pines is a residential care home serving families across the Burton-on-trent, Staffordshire area who are looking for trusted, quality care. The home is operated by CIMA Care (Burton) Limited and can accommodate up to 6 residents. Following their most recent inspection on 27/06/2023, the Care Quality Commission rated The Pines as Requires improvement. Across the five inspection categories, the home scored Good for Caring, Responsive; Requires Improvement for Safe and Effective and Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, learning disabilities and physical disabilities. The service supports learning disabilities or autistic spectrum disorder, physical disability, sensory impairment, younger adults. The DE13 postcode area has 13 registered care homes with a combined 371 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
The Pines is one of the care homes in Staffordshire — a local authority with 266 CQC-registered homes, 182 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for The Pines
- View The Pines on Google Maps
- NHS care home finder near DE13 0NU
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to The Pines's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected The Pines on 27/06/2023 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated The Pines as Good for Responsive care on 27/06/2023, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated The Pines as Good for Caring on 27/06/2023. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting The Pines, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 6 residents and care tailored to sensory impairments, daily routines at The Pines will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for The Pines?
The Pines in Burton-on-trent is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 27/06/2023. The home has 6 beds.
How many beds does The Pines have?
The Pines has 6 beds and operates as a residential care home in Burton-on-trent.
Location
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Other Care Homes in DE13
More from CIMA Care (Burton) Limited
- Hill House Alfreton · Good
Similar Sensory impairments homes
- Heathlands Care Home London · Good
- Acorn Luxury Care Limited Bournemouth · Good
- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data