The Shelley Care Home, Worthing
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About The Shelley Care Home
The Shelley Care Home is a residential care home providing care to 23 older people with a range of health and support needs, including some people living with dementia. The service can support up to 32 people.
What residents and families say
One person said, “Nothing is too much trouble, staff are marvellous”.
“Nothing is too much trouble, staff are marvellous”
“My Mum came here for respite initially. With the lovely care she’s had here, if she had gone home, I don’t think she would have made it to her next birthday”
Source: CQC inspection report
Specialisms
About The Shelley Care Home
Nestled in Worthing, West Sussex, The Shelley Care Home is a residential care home dedicated to helping residents feel safe, comfortable, and at home. The home is operated by The Shelley (Worthing) Limited and can accommodate up to 32 residents. Following their most recent inspection on 11/05/2022, the Care Quality Commission rated The Shelley Care Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home specialises in supporting people with caring for adults over 65 yrs. The service supports older people. The BN11 postcode area has 56 registered care homes with a combined 1440 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
The Shelley Care Home is one of the care homes in West Sussex — a local authority with 340 CQC-registered homes, 263 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for The Shelley Care Home
- View The Shelley Care Home on Google Maps
- NHS care home finder near BN11 4BX
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to The Shelley Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected The Shelley Care Home on 11/05/2022 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated The Shelley Care Home as Good for Responsive care on 11/05/2022, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated The Shelley Care Home as Good for Caring on 11/05/2022. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting The Shelley Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 32 residents and care tailored to caring for adults over 65 yrs, daily routines at The Shelley Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for The Shelley Care Home?
The Shelley Care Home in Worthing is rated Good by the Care Quality Commission. The most recent inspection was on 11/05/2022. The home has 32 beds.
How many beds does The Shelley Care Home have?
The Shelley Care Home has 32 beds and operates as a residential care home in Worthing.
Location
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Other Care Homes in BN11
Similar Caring for adults over 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data