The Shrubbery, Wednesbury
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Requires improvement |
| Responsive | Good |
| Well-led | Requires improvement |
About The Shrubbery
Reason for assessment: This assessment was carried out in response to concerns about potential poor management of risk. The Shrubbery is a care home providing personal care for up to 30 people. At the time of this assessment 28 people were living in the home. The service is a residential care home providing support to older people, and older people living with dementia. The service is also registered to support people with a learning disability and autistic people.
What residents and families say
People told us they felt safe living in the home.
People told us that staff are not always consistent in terms of responding to people’s immediate needs.
One person said, “I do feel safe here because there are staff around at night.
Source: CQC inspection report
Specialisms
About The Shrubbery
For families seeking quality care in Wednesbury, Sandwell, The Shrubbery is a registered residential care home with a commitment to resident wellbeing. The home is operated by Winchester Care Limited and can accommodate up to 30 residents. Following their most recent inspection on 18/12/2025, the Care Quality Commission rated The Shrubbery as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Responsive; Requires Improvement for Safe and Caring and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, learning disabilities, mental health conditions and caring for adults over 65 yrs. The service supports dementia, learning disabilities or autistic spectrum disorder, mental health, older people, younger adults. The WS10 postcode area has 16 registered care homes with a combined 368 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
The Shrubbery is one of the care homes in Sandwell — a local authority with 92 CQC-registered homes, 58 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for The Shrubbery
- View The Shrubbery on Google Maps
- NHS care home finder near WS10 9QL
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to The Shrubbery's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected The Shrubbery on 18/12/2025 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated The Shrubbery as Good for Responsive care on 18/12/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated The Shrubbery as Requires Improvement for Caring on 18/12/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting The Shrubbery, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 30 residents and care tailored to caring for adults under 65 yrs, daily routines at The Shrubbery will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for The Shrubbery?
The Shrubbery in Wednesbury is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 18/12/2025. The home has 30 beds.
How many beds does The Shrubbery have?
The Shrubbery has 30 beds and operates as a residential care home in Wednesbury.
Location
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Other Care Homes in WS10
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data