The White House, Feltham
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About The White House
The White House is a ‘care home’ for people who require nursing or personal care. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises, and the care provided, and both were looked at during this assessment. The service provided support for up to 6 adults with a learning disability and/or autistic people. At the time of this assessment 6 people were using the service.
What residents and families say
People said they received high quality care from knowledgeable staff.
People described how staff treated them kindly and made sure any personal care was done sensitively, preserving their privacy and dignity.
Source: CQC inspection report
Specialisms
About The White House
The White House, a residential care home in Feltham, Hounslow, welcomes residents who need day-to-day personal care in a homely setting. The home is operated by Parkcare Homes (No.2) Limited and can accommodate up to 6 residents. Following their most recent inspection on 27/03/2025, the Care Quality Commission rated The White House as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, learning disabilities and caring for adults over 65 yrs. The service supports learning disabilities or autistic spectrum disorder, older people, younger adults. The TW14 postcode area has 4 registered care homes with a combined 225 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
The White House is one of the care homes in Hounslow — a local authority with 32 CQC-registered homes, 25 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for The White House
- View The White House on Google Maps
- NHS care home finder near TW14 9LN
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to The White House's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected The White House on 27/03/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated The White House as Good for Responsive care on 27/03/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated The White House as Good for Caring on 27/03/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting The White House, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 6 residents and care tailored to caring for adults under 65 yrs, daily routines at The White House will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for The White House?
The White House in Feltham is rated Good by the Care Quality Commission. The most recent inspection was on 27/03/2025. The home has 6 beds.
How many beds does The White House have?
The White House has 6 beds and operates as a residential care home in Feltham.
Location
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Other Care Homes in TW14
More from Parkcare Homes (No.2) Limited
- Julians House Stevenage · Good
- Tree Top View Leyland · Outstanding
- Priory Radstock Radstock · Good
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data