Twyford House, Stoke-On-Trent
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Twyford House
Date of Assessment: 24 January to 11 February 2025. Twyford House is a care home providing personal and nursing care for up to 70 adults with a range of needs, including people living with dementia. At the time of our assessment 47 people were using the service. The provider had a good learning culture and people could raise concerns. People were protected and kept safe. The provider shared concerns with the local authority.
What residents and families say
People told us, “They look after me here, I wouldn’t be anywhere else.
One person said, “I was made very welcome here.
One person commented, “Nothing is too much trouble, we can sit in the foyer which is comfortable, quiet and we have a latte.
Source: CQC inspection report
Specialisms
About Twyford House
Based in Stoke-On-Trent, within Cheshire East, Twyford House is a care home with nursing that aims to provide a warm and reassuring environment for every resident. The home is operated by Lovett Care Limited and can accommodate up to 70 residents. Following their most recent inspection on 19/03/2025, the Care Quality Commission rated Twyford House as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, sensory impairment, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The ST7 postcode area has 17 registered care homes with a combined 501 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Twyford House is one of the care homes in Cheshire East — a local authority with 105 CQC-registered homes, 73 of which are rated Good or Outstanding.
Researching care homes in Stoke-On-Trent?
Get our free comparison checklist — the questions families wish they'd asked before choosing a care home.
Guide on its way — check your inbox.
Further Reading & Official Sources
- Official CQC inspection report for Twyford House
- View Twyford House on Google Maps
- NHS care home finder near ST7 2FD
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Twyford House's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Twyford House on 19/03/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Twyford House has nursing staff experienced in supporting people with sensory impairments and caring for adults under 65 yrs. In the most recent CQC inspection on 19/03/2025, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Twyford House as Good for Safe care on 19/03/2025. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Twyford House typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Twyford House as Good for Caring on 19/03/2025. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Twyford House?
Twyford House in Stoke-On-Trent is rated Good by the Care Quality Commission. The most recent inspection was on 19/03/2025. The home has 70 beds.
How many beds does Twyford House have?
Twyford House has 70 beds and operates as a care home with nursing in Stoke-On-Trent.
Location
View on Google Maps →Helpful Guides for Families
Choosing care is a big step. These guides can help you feel more prepared.
Are you Twyford House?
Display your CQC rating on your website. Free — no account needed.
Copy and paste this code into your website:
<a href="https://carehome.page/care-home/twyford-house-stoke-on-trent/" target="_blank" rel="noopener" style="display:inline-flex;align-items:center;text-decoration:none;border-radius:8px;overflow:hidden;box-shadow:0 1px 4px rgba(0,0,0,0.18);font-size:13px;line-height:1.2;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;"><div style="background:#1d4ed8;color:white;display:flex;align-items:center;gap:6px;padding:10px 12px;font-weight:600;white-space:nowrap;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none"><circle cx="12" cy="12" r="10" stroke="white" stroke-width="1.5" fill="none"/><path d="M8 12l3 3 5-5" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> CQC Good</div><div style="background:white;color:#1a3557;padding:10px 12px;display:flex;flex-direction:column;gap:1px;"><div style="font-weight:600;color:#1c1917;font-size:12px;">Twyford House</div><div style="font-size:10px;color:#78716c;">Verified by <span style="color:#1a3557;font-weight:600;">carehome.page</span></div></div></a>
Other Care Homes in ST7
More from Lovett Care Limited
- Charlotte House Wirral · Good
- Regency Care Centre Bury · Good
- Upland Manor Care Home Manchester · Not Yet Rated
Similar Sensory impairments homes
- Heathlands Care Home London · Good
- Acorn Luxury Care Limited Bournemouth · Good
- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data