Walsingham Support - 2 Ashley Close, Hemel Hempstead
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Walsingham Support - 2 Ashley Close
Walsingham Support is a residential care home providing personal and nursing care to six people with a learning disability at the time of the inspection. Walsingham support accommodates six people in an adapted building. Each person has an individual bedroom and communal space which consists of kitchen, lounge, dining room, bathrooms, conservatory, and laundry room. There is an onsite office where the registered manager is based.
Source: CQC inspection report
Specialisms
About Walsingham Support - 2 Ashley Close
Walsingham Support - 2 Ashley Close, a residential care home in Hemel Hempstead, Hertfordshire, welcomes residents who need day-to-day personal care in a homely setting. The home is operated by Walsingham Support and can accommodate up to 6 residents. Following their most recent inspection on 10/07/2019, the Care Quality Commission rated Walsingham Support - 2 Ashley Close as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, learning disabilities, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports learning disabilities or autistic spectrum disorder, mental health, older people, physical disability, younger adults. The HP3 postcode area has 5 registered care homes with a combined 86 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Walsingham Support - 2 Ashley Close is one of the care homes in Hertfordshire — a local authority with 259 CQC-registered homes, 175 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Walsingham Support - 2 Ashley Close
- View Walsingham Support - 2 Ashley Close on Google Maps
- NHS care home finder near HP3 8EH
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Walsingham Support - 2 Ashley Close's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Walsingham Support - 2 Ashley Close on 10/07/2019 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Walsingham Support - 2 Ashley Close as Good for Responsive care on 10/07/2019, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Walsingham Support - 2 Ashley Close as Good for Caring on 10/07/2019. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Walsingham Support - 2 Ashley Close, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 6 residents and care tailored to caring for adults under 65 yrs, daily routines at Walsingham Support - 2 Ashley Close will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Walsingham Support - 2 Ashley Close?
Walsingham Support - 2 Ashley Close in Hemel Hempstead is rated Good by the Care Quality Commission. The most recent inspection was on 10/07/2019. The home has 6 beds.
How many beds does Walsingham Support - 2 Ashley Close have?
Walsingham Support - 2 Ashley Close has 6 beds and operates as a residential care home in Hemel Hempstead.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data