Woodland Residential Care Home, St. Austell
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Woodland Residential Care Home
Date of inspection: 26 January and 28 January 2026. The service is a residential care home providing support to older people some of whom may be living with dementia and/or mental health conditions. This is the first inspection of Woodland since it was registered with the provider, Sanctuary Care Limited. The inspection was carried out to give the service a rating under the new provider. We have rated the service good in all areas.
What residents and families say
One person commented, “There are always people about, I like that.
“There are always people about, I like that.”
“Staff take their time and are sensitive; they pop in and make the place feel like home.”
Source: CQC inspection report
Specialisms
About Woodland Residential Care Home
Situated in the PL25 postcode district of St. Austell, Cornwall, Woodland Residential Care Home operates as a residential care home focused on personalised, compassionate care. The home is operated by Sanctuary Care Limited and can accommodate up to 38 residents. Following their most recent inspection on 24/02/2026, the Care Quality Commission rated Woodland Residential Care Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including dementia, mental health conditions and caring for adults over 65 yrs. The service supports dementia, mental health, older people. The PL25 postcode area has 14 registered care homes with a combined 294 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Woodland Residential Care Home is one of the care homes in Cornwall — a local authority with 200 CQC-registered homes, 155 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Woodland Residential Care Home
- View Woodland Residential Care Home on Google Maps
- NHS care home finder near PL25 4RA
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Woodland Residential Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Woodland Residential Care Home on 24/02/2026 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Woodland Residential Care Home as Good for Responsive care on 24/02/2026, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Woodland Residential Care Home as Good for Caring on 24/02/2026. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Woodland Residential Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 38 residents and care tailored to dementia, daily routines at Woodland Residential Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Woodland Residential Care Home?
Woodland Residential Care Home in St. Austell is rated Good by the Care Quality Commission. The most recent inspection was on 24/02/2026. The home has 38 beds.
How many beds does Woodland Residential Care Home have?
Woodland Residential Care Home has 38 beds and operates as a residential care home in St. Austell.
Location
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Other Care Homes in PL25
More from Sanctuary Care Limited
- Cedar Court Residential and Nursing Home Seaham · Good
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- Ashley House Residential Care Home Bordon · Good
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- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data