Woodstown House, Banstead
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Woodstown House
Woodstown House is a care home providing personal and nursing care for up to 40 people, some of whom were living with physical disabilities or sensory impairments. Woodstown House also provides a rehabilitation service with in-house healthcare professionals, such as a physiotherapy team. The service is set across four floors in one purpose-built facility. At the time of our inspection there were 11 people using the service across one floor.
What residents and families say
People told us staff were kind, caring and they felt safe in the service.
One relative told us, “I think they could possibly do a little more [in relation to activities].
“I think they could possibly do a little more [in relation to activities].”
Source: CQC inspection report
Specialisms
About Woodstown House
Woodstown House is a care home with nursing in the heart of Banstead, Surrey, providing a supportive environment for those who need it most. The home is operated by Woodstown Healthcare Limited and can accommodate up to 40 residents. Following their most recent inspection on 29/04/2022, the Care Quality Commission rated Woodstown House as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, caring for adults over 65 yrs and physical disabilities. The service supports older people, physical disability, sensory impairment, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and diagnostic and screening procedures and treatment of disease, disorder or injury. The SM7 postcode area has 14 registered care homes with a combined 644 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Woodstown House is one of the care homes in Surrey — a local authority with 381 CQC-registered homes, 288 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Woodstown House
- View Woodstown House on Google Maps
- NHS care home finder near SM7 3EF
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Woodstown House's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Woodstown House on 29/04/2022 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Woodstown House has nursing staff experienced in supporting people with sensory impairments and caring for adults under 65 yrs. In the most recent CQC inspection on 29/04/2022, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Woodstown House as Good for Safe care on 29/04/2022. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Woodstown House typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Woodstown House as Good for Caring on 29/04/2022. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Woodstown House?
Woodstown House in Banstead is rated Good by the Care Quality Commission. The most recent inspection was on 29/04/2022. The home has 40 beds.
How many beds does Woodstown House have?
Woodstown House has 40 beds and operates as a care home with nursing in Banstead.
Location
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Other Care Homes in SM7
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- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data