Wykeham House, Horley
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Wykeham House
Wykeham House is a nursing care home providing personal and nursing care to up to 76 people. The service provides support to older people, people living with dementia and mental health conditions. At the time of our inspection there were 70 people using the service. Wykeham House accommodates people across four separate wings, each of which has separate adapted facilities. One of the wings specialises in providing care to people living with dementia.
What residents and families say
People told us they felt safe, and relatives told us they were confident in the care provided to people.
Source: CQC inspection report
Specialisms
About Wykeham House
Wykeham House provides nursing and personal care in Horley, Surrey, supporting residents to live with dignity and independence. The home is operated by Barchester Healthcare Homes Limited and can accommodate up to 76 residents. Following their most recent inspection on 22/06/2023, the Care Quality Commission rated Wykeham House as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring, Responsive; Requires Improvement for Safe and Well-led. The home caters to a range of care needs, including dementia, mental health conditions and caring for adults over 65 yrs. The service supports dementia, mental health, older people. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The RH6 postcode area has 17 registered care homes with a combined 319 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Wykeham House is one of the care homes in Surrey — a local authority with 381 CQC-registered homes, 288 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Wykeham House
- View Wykeham House on Google Maps
- NHS care home finder near RH6 7DJ
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Wykeham House's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Wykeham House on 22/06/2023 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Wykeham House has nursing staff experienced in supporting people with dementia and mental health conditions. In the most recent CQC inspection on 22/06/2023, the home was rated Requires Improvement for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Wykeham House as Requires Improvement for Safe care on 22/06/2023. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Wykeham House typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Wykeham House as Good for Caring on 22/06/2023. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Wykeham House?
Wykeham House in Horley is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 22/06/2023. The home has 76 beds.
How many beds does Wykeham House have?
Wykeham House has 76 beds and operates as a care home with nursing in Horley.
Location
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Other Care Homes in RH6
More from Barchester Healthcare Homes Limited
- Waterside Court Care Home Wallingford · Good
- Snowdrop Place Care Home Southampton · Requires improvement
- Upton Bay Care Home Poole · Good
Similar Dementia homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data