Bali Hai Care Home, Westcliff On Sea
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Bali Hai Care Home
Bali Hai Care Home provides accommodation and personal care without nursing for up to 12 people who may have mental health needs. At the time of our inspection there were 8 people were using the service.
What residents and families say
"We’re happy with the care. We’re blessed. Staff are fabulous. A very good atmosphere within the home."
Source: CQC inspection report
Specialisms
About Bali Hai Care Home
Serving the Westcliff On Sea, Southend-on-Sea community, Bali Hai Care Home is a registered residential care home committed to delivering thoughtful, person-centred care. The home is operated by Mrs V Rattan and can accommodate up to 12 residents. Following their most recent inspection on 09/12/2023, the Care Quality Commission rated Bali Hai Care Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home specialises in supporting people with mental health conditions. The service supports mental health. The SS0 postcode area has 47 registered care homes with a combined 770 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Bali Hai Care Home is one of the care homes in Southend-on-Sea — a local authority with 85 CQC-registered homes, 68 of which are rated Good or Outstanding.
Researching care homes in Westcliff On Sea?
Get our free comparison checklist — the questions families wish they'd asked before choosing a care home.
Guide on its way — check your inbox.
Further Reading & Official Sources
- Official CQC inspection report for Bali Hai Care Home
- View Bali Hai Care Home on Google Maps
- NHS care home finder near SS0 9UR
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Bali Hai Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Bali Hai Care Home on 09/12/2023 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Bali Hai Care Home as Good for Responsive care on 09/12/2023, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Bali Hai Care Home as Good for Caring on 09/12/2023. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Bali Hai Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 12 residents and care tailored to mental health conditions, daily routines at Bali Hai Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Bali Hai Care Home?
Bali Hai Care Home in Westcliff On Sea is rated Good by the Care Quality Commission. The most recent inspection was on 09/12/2023. The home has 12 beds.
How many beds does Bali Hai Care Home have?
Bali Hai Care Home has 12 beds and operates as a residential care home in Westcliff On Sea.
Location
View on Google Maps →Helpful Guides for Families
Choosing care is a big step. These guides can help you feel more prepared.
Are you Bali Hai Care Home?
Display your CQC rating on your website. Free — no account needed.
Copy and paste this code into your website:
<a href="https://carehome.page/care-home/bali-hai-care-home-westcliff-on-sea/" target="_blank" rel="noopener" style="display:inline-flex;align-items:center;text-decoration:none;border-radius:8px;overflow:hidden;box-shadow:0 1px 4px rgba(0,0,0,0.18);font-size:13px;line-height:1.2;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;"><div style="background:#1d4ed8;color:white;display:flex;align-items:center;gap:6px;padding:10px 12px;font-weight:600;white-space:nowrap;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none"><circle cx="12" cy="12" r="10" stroke="white" stroke-width="1.5" fill="none"/><path d="M8 12l3 3 5-5" stroke="white" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> CQC Good</div><div style="background:white;color:#1a3557;padding:10px 12px;display:flex;flex-direction:column;gap:1px;"><div style="font-weight:600;color:#1c1917;font-size:12px;">Bali Hai Care Home</div><div style="font-size:10px;color:#78716c;">Verified by <span style="color:#1a3557;font-weight:600;">carehome.page</span></div></div></a>
Other Care Homes in SS0
More from Mrs V Rattan
- Brook Care Home Rochford · Requires improvement
Similar Mental health conditions homes
- Puddingstone Grange London · Good
- Firs Court Chessington · Good
- Queen Elizabeth Care Centre Egham · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data