Broadwater Lodge, Godalming
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Well-led | Good |
About Broadwater Lodge
Broadwater Lodge is a care home which provides residential support to older people, many of whom are living with dementia. The service is registered to provide care for up to 67 people. At the time of our inspection there were 59 people living at Broadwater Lodge. The service is arranged into five individual units, referred to as ‘suites’ throughout this report. Each suite has its own adapted facilities, including lounge and dining areas.
Source: CQC inspection report
Specialisms
About Broadwater Lodge
Broadwater Lodge in Godalming offers personal care in a supportive residential setting, helping residents maintain their wellbeing and sense of belonging. The home is operated by Care UK Community Partnerships Ltd and can accommodate up to 67 residents. Following their most recent inspection on 09/11/2019, the Care Quality Commission rated Broadwater Lodge as Outstanding. Across the five inspection categories, the home scored Outstanding for Caring and Responsive; Good for Safe, Effective, Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, learning disabilities, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports dementia, learning disabilities or autistic spectrum disorder, mental health, older people, physical disability, younger adults. The GU7 postcode area has 8 registered care homes with a combined 418 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Broadwater Lodge is one of the care homes in Surrey — a local authority with 381 CQC-registered homes, 288 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Broadwater Lodge
- View Broadwater Lodge on Google Maps
- NHS care home finder near GU7 3BF
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Broadwater Lodge's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Broadwater Lodge on 09/11/2019 and rated it Outstanding. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Broadwater Lodge as Outstanding for Responsive care on 09/11/2019, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Broadwater Lodge as Outstanding for Caring on 09/11/2019. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Broadwater Lodge, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 67 residents and care tailored to caring for adults under 65 yrs, daily routines at Broadwater Lodge will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Broadwater Lodge?
Broadwater Lodge in Godalming is rated Outstanding by the Care Quality Commission. The most recent inspection was on 09/11/2019. The home has 67 beds.
How many beds does Broadwater Lodge have?
Broadwater Lodge has 67 beds and operates as a residential care home in Godalming.
Location
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Other Care Homes in GU7
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- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data