Derby, Derby
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About Derby
Heathcotes Derby is a residential care home. The service was a large home, bigger than most domestic style properties. It is registered to support up to eight young people from the age of 13 years and over. There were seven people in residence.The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance.
What residents and families say
People felt staff and management were approachable, acted on concerns and their views were sought to develop the service.
Source: CQC inspection report
Specialisms
About Derby
Serving the Derby, Derby community, Derby is a registered residential care home committed to delivering thoughtful, person-centred care. The home is operated by Heathcotes Care Limited and can accommodate up to 6 residents. Following their most recent inspection on 13/07/2019, the Care Quality Commission rated Derby as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive; Requires Improvement for Well-led. The home caters to a range of care needs, including caring for children (0 - 18yrs), sensory impairments, caring for adults under 65 yrs, learning disabilities, mental health conditions and physical disabilities. The service supports children 0-18 years, learning disabilities or autistic spectrum disorder, mental health, physical disability, sensory impairment, younger adults. The DE23 postcode area has 24 registered care homes with a combined 906 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Derby is one of the care homes in Derby — a local authority with 73 CQC-registered homes, 57 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Derby
- View Derby on Google Maps
- NHS care home finder near DE23 6FN
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Derby's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Derby on 13/07/2019 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Derby as Good for Responsive care on 13/07/2019, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Derby as Good for Caring on 13/07/2019. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Derby, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 6 residents and care tailored to caring for children (0 - 18yrs), daily routines at Derby will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Derby?
Derby in Derby is rated Good by the Care Quality Commission. The most recent inspection was on 13/07/2019. The home has 6 beds.
How many beds does Derby have?
Derby has 6 beds and operates as a residential care home in Derby.
Location
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Other Care Homes in DE23
More from Heathcotes Care Limited
- Carrington Park Nottingham · Good
- Kirby Muxloe Leicester · Good
- Blythe Bridge Stoke On Trent · Good
Similar Caring for children (0 - 18yrs) homes
- Rowan House Scarborough · Good
- Ashurst Bolton · Good
- Oaklands Clacton-on-sea · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data