Ellwood Place Dementia Care Home, Crawley
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Ellwood Place Dementia Care Home
Date of Assessment: 25 March 2025 to 03 April 2025. Ellwood Place Dementia Care Home is a residential care home providing support to up to 30 people. At the time of our assessment there were 18 people using the service, this included people living with dementia and age-related frailties. Staff assessed risks to people's health and safety and mitigated those risks. People had care plans to guide safe practice. People’s needs were assessed prior to them moving to Ellwood Place.
What residents and families say
One family member told us, “I see staff, they are kind and empathetic and trying to make the residents circumstances as good as they could be” and “We call them the red coats entertainers and blue coats, the carers.
One relative told us, “I have sent some suggestions to the head of activities.
“I see staff, they are kind and empathetic and trying to make the residents circumstances as good as they could be”
Source: CQC inspection report
Specialisms
About Ellwood Place Dementia Care Home
Ellwood Place Dementia Care Home in Crawley offers personal care in a supportive residential setting, helping residents maintain their wellbeing and sense of belonging. The home is operated by QH IP Ltd and can accommodate up to 30 residents. Following their most recent inspection on 06/05/2025, the Care Quality Commission rated Ellwood Place Dementia Care Home as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability. The RH11 postcode area has 9 registered care homes with a combined 242 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Ellwood Place Dementia Care Home is one of the care homes in West Sussex — a local authority with 340 CQC-registered homes, 263 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Ellwood Place Dementia Care Home
- View Ellwood Place Dementia Care Home on Google Maps
- NHS care home finder near RH11 0JE
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Ellwood Place Dementia Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Ellwood Place Dementia Care Home on 06/05/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Ellwood Place Dementia Care Home as Good for Responsive care on 06/05/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Ellwood Place Dementia Care Home as Good for Caring on 06/05/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Ellwood Place Dementia Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 30 residents and care tailored to dementia, daily routines at Ellwood Place Dementia Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Ellwood Place Dementia Care Home?
Ellwood Place Dementia Care Home in Crawley is rated Good by the Care Quality Commission. The most recent inspection was on 06/05/2025. The home has 30 beds.
How many beds does Ellwood Place Dementia Care Home have?
Ellwood Place Dementia Care Home has 30 beds and operates as a residential care home in Crawley.
Location
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Other Care Homes in RH11
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data