Esmer House, Mansfield
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Outstanding |
| Well-led | Outstanding |
About Esmer House
Esmer House is a residential care home providing accommodation and personal care for up to six people with Prader - Willi syndrome, learning disabilities and/or autism. At the time of the inspection five people were receiving support. The property is a large detached two storey building with individual bedrooms and communal living areas with a large garden to the rear of the property. The service offers 24-hour support.
What residents and families say
People told us that staff had outstanding skills and had an excellent understanding of people’s needs including care, social and cultural needs.
Source: CQC inspection report
Specialisms
About Esmer House
Nestled in Mansfield, Nottinghamshire, Esmer House is a residential care home dedicated to helping residents feel safe, comfortable, and at home. The home is operated by Voyage 1 Limited and can accommodate up to 6 residents. Following their most recent inspection on 03/11/2021, the Care Quality Commission rated Esmer House as Outstanding. Across the five inspection categories, the home scored Outstanding for Responsive and Well-led; Good for Safe, Effective, Caring. The home caters to a range of care needs, including learning disabilities, mental health conditions and eating disorders. The service supports learning disabilities or autistic spectrum disorder, mental health, people with an eating disorder. The NG19 postcode area has 16 registered care homes with a combined 522 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Esmer House is one of the care homes in Nottinghamshire — a local authority with 280 CQC-registered homes, 221 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Esmer House
- View Esmer House on Google Maps
- NHS care home finder near NG19 9DT
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Esmer House's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Esmer House on 03/11/2021 and rated it Outstanding. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Esmer House as Outstanding for Responsive care on 03/11/2021, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Esmer House as Good for Caring on 03/11/2021. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Esmer House, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 6 residents and care tailored to learning disabilities, daily routines at Esmer House will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Esmer House?
Esmer House in Mansfield is rated Outstanding by the Care Quality Commission. The most recent inspection was on 03/11/2021. The home has 6 beds.
How many beds does Esmer House have?
Esmer House has 6 beds and operates as a residential care home in Mansfield.
Location
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Other Care Homes in NG19
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- Firs Court Chessington · Good
- Hillside Lodge Halstead · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data