Hartismere Place, Eye
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Outstanding |
| Well-led | Outstanding |
About Hartismere Place
Hartismere Place is a residential care home providing personal care for up to 60 people aged 65 and over. At the time of the inspection there were 54 people living in the service.
Source: CQC inspection report
Specialisms
About Hartismere Place
Situated in the IP23 postcode district of Eye, Suffolk, Hartismere Place operates as a care home with nursing focused on personalised, compassionate care. The home is operated by Care UK Community Partnerships Ltd and can accommodate up to 60 residents. Following their most recent inspection on 14/02/2020, the Care Quality Commission rated Hartismere Place as Outstanding. Across the five inspection categories, the home scored Outstanding for Responsive and Well-led; Good for Safe, Effective, Caring. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports dementia, mental health, older people, physical disability, younger adults. The IP23 postcode area has 4 registered care homes with a combined 180 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Hartismere Place is one of the care homes in Suffolk — a local authority with 197 CQC-registered homes, 144 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Hartismere Place
- View Hartismere Place on Google Maps
- NHS care home finder near IP23 7BH
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Hartismere Place's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Hartismere Place on 14/02/2020 and rated it Outstanding. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Hartismere Place has nursing staff experienced in supporting people with caring for adults under 65 yrs and dementia. In the most recent CQC inspection on 14/02/2020, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Hartismere Place as Good for Safe care on 14/02/2020. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Hartismere Place typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Hartismere Place as Good for Caring on 14/02/2020. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Hartismere Place?
Hartismere Place in Eye is rated Outstanding by the Care Quality Commission. The most recent inspection was on 14/02/2020. The home has 60 beds.
How many beds does Hartismere Place have?
Hartismere Place has 60 beds and operates as a care home with nursing in Eye.
Location
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Other Care Homes in IP23
More from Care UK Community Partnerships Ltd
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Similar Caring for adults under 65 yrs homes
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- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data