Hartley Park Care Home, Plymouth
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Well-led | Outstanding |
About Hartley Park Care Home
Hartley Park Care Home is a nursing and residential care home. It is registered to provide accommodation and personal care and accommodation for up to 66 older people. The service supports people living with dementia, a mental illness, and/or a physical disability. At the time of the inspection there were 61 people living at the service.The service is on three floors, with access to upper floors via stairs or a shaft lift. All bedrooms have en-suite facilities. There is an outside garden area.
What residents and families say
One person told us in doing so, they felt “valued and involved”.
“We get so much enjoyment seeing the impact that we have on people's lives.”
Source: CQC inspection report
Specialisms
About Hartley Park Care Home
Serving the Plymouth, Plymouth community, Hartley Park Care Home is a registered care home with nursing committed to delivering thoughtful, person-centred care. The home is operated by Abholly (2008) Limited and can accommodate up to 66 residents. Following their most recent inspection on 19/11/2019, the Care Quality Commission rated Hartley Park Care Home as Outstanding. Across the five inspection categories, the home scored Outstanding for Caring and Responsive and Well-led; Good for Safe, Effective. The home caters to a range of care needs, including dementia, mental health conditions, caring for adults over 65 yrs and physical disabilities. The service supports dementia, mental health, older people, physical disability. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The PL3 postcode area has 19 registered care homes with a combined 638 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Hartley Park Care Home is one of the care homes in Plymouth — a local authority with 88 CQC-registered homes, 68 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Hartley Park Care Home
- View Hartley Park Care Home on Google Maps
- NHS care home finder near PL3 5LW
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Hartley Park Care Home's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Hartley Park Care Home on 19/11/2019 and rated it Outstanding. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Hartley Park Care Home has nursing staff experienced in supporting people with dementia and mental health conditions. In the most recent CQC inspection on 19/11/2019, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Hartley Park Care Home as Good for Safe care on 19/11/2019. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Hartley Park Care Home typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Hartley Park Care Home as Outstanding for Caring on 19/11/2019. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Hartley Park Care Home?
Hartley Park Care Home in Plymouth is rated Outstanding by the Care Quality Commission. The most recent inspection was on 19/11/2019. The home has 66 beds.
How many beds does Hartley Park Care Home have?
Hartley Park Care Home has 66 beds and operates as a care home with nursing in Plymouth.
Location
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Other Care Homes in PL3
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data