Hatzfeld House, Mansfield
CQC Inspection Breakdown
| Safe | Good |
| Effective | Outstanding |
| Caring | Outstanding |
| Responsive | Good |
| Well-led | Outstanding |
About Hatzfeld House
Hatzfeld House is a residential care home providing personal care to younger and older adults with support needs for mental health and dementia. Not everyone who used the service received the regulated activity of personal care. CQC only inspects where people receive personal care support. At the time of the inspection, 14 people were supported with the regulated activity. Hatzfeld House delivered exceptional care and treated people with kindness, compassion and dignity.
What residents and families say
One person told us, “We've been to the hospice this morning, charity shop on Mansfield Road.
“We've been to the hospice this morning, charity shop on Mansfield Road. Mondays and Thursdays we go the library to read books.”
Source: CQC inspection report
Specialisms
About Hatzfeld House
Families in Mansfield, Nottinghamshire looking for residential care may wish to consider Hatzfeld House, a registered residential care home in the area. The home is operated by Hatzfeld Care Limited and can accommodate up to 42 residents. Following their most recent inspection on 13/01/2026, the Care Quality Commission rated Hatzfeld House as Outstanding. Across the five inspection categories, the home scored Outstanding for Effective and Caring and Well-led; Good for Safe, Responsive. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, learning disabilities, mental health conditions, caring for adults over 65 yrs, substance misuse problems and physical disabilities. The service supports dementia, learning disabilities or autistic spectrum disorder, mental health, older people, people who misuse drugs and alcohol, physical disability, sensory impairment, younger adults. The NG21 postcode area has 14 registered care homes with a combined 353 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Hatzfeld House is one of the care homes in Nottinghamshire — a local authority with 280 CQC-registered homes, 221 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Hatzfeld House
- View Hatzfeld House on Google Maps
- NHS care home finder near NG21 0PN
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Hatzfeld House's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Hatzfeld House on 13/01/2026 and rated it Outstanding. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Hatzfeld House as Good for Responsive care on 13/01/2026, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Hatzfeld House as Outstanding for Caring on 13/01/2026. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Hatzfeld House, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 42 residents and care tailored to sensory impairments, daily routines at Hatzfeld House will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Hatzfeld House?
Hatzfeld House in Mansfield is rated Outstanding by the Care Quality Commission. The most recent inspection was on 13/01/2026. The home has 42 beds.
How many beds does Hatzfeld House have?
Hatzfeld House has 42 beds and operates as a residential care home in Mansfield.
Location
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Other Care Homes in NG21
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data