Ladyville Lodge, Upminster
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |
About Ladyville Lodge
Ladyville Lodge is a care home for older people who have nursing or dementia care needs. It is registered to accommodate and support up to 38 people. At the time of the inspection, 31 people were living at the home. The home has two floors with adapted facilities and en-suite rooms.
What residents and families say
People told us they felt safe in the home.
Source: CQC inspection report
Specialisms
About Ladyville Lodge
Ladyville Lodge in Upminster offers round-the-clock nursing alongside personal care, helping residents maintain their wellbeing and sense of belonging. The home is operated by Ladyville Lodge Care Limited and can accommodate up to 44 residents. Following their most recent inspection on 15/07/2022, the Care Quality Commission rated Ladyville Lodge as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including dementia and caring for adults over 65 yrs. The service supports dementia, older people. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The RM14 postcode area has 7 registered care homes with a combined 268 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Ladyville Lodge is one of the care homes in Havering — a local authority with 56 CQC-registered homes, 49 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Ladyville Lodge
- View Ladyville Lodge on Google Maps
- NHS care home finder near RM14 3PR
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Ladyville Lodge's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Ladyville Lodge on 15/07/2022 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
Ladyville Lodge has nursing staff experienced in supporting people with dementia and caring for adults over 65 yrs. In the most recent CQC inspection on 15/07/2022, the home was rated Good for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated Ladyville Lodge as Good for Safe care on 15/07/2022. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at Ladyville Lodge typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated Ladyville Lodge as Good for Caring on 15/07/2022. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for Ladyville Lodge?
Ladyville Lodge in Upminster is rated Good by the Care Quality Commission. The most recent inspection was on 15/07/2022. The home has 44 beds.
How many beds does Ladyville Lodge have?
Ladyville Lodge has 44 beds and operates as a care home with nursing in Upminster.
Location
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Other Care Homes in RM14
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data