Mill Green, East Grinstead
CQC Inspection Breakdown
| Safe | Good |
| Effective | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Well-led | Outstanding |
About Mill Green
Mill Green provides accommodation and support for younger adults living with a learning disability and/or autism. Some people also were living with a physical disability. The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes.
What residents and families say
“…staff are always striving to improve the quality of care being provided.”
“…provided at Mill Green is personalised to meet physical, mental, emotional and social needs. They promote independence and autonomy.”
Source: CQC inspection report
Specialisms
About Mill Green
Mill Green is a residential care home in the heart of East Grinstead, Surrey, providing a supportive environment for those who need it most. The home is operated by Peak 15 Ltd and can accommodate up to 6 residents. Following their most recent inspection on 18/07/2019, the Care Quality Commission rated Mill Green as Outstanding. Across the five inspection categories, the home scored Outstanding for Effective and Caring and Responsive and Well-led; Good for Safe. The home caters to a range of care needs, including caring for adults under 65 yrs, learning disabilities and caring for adults over 65 yrs. The service supports learning disabilities or autistic spectrum disorder, older people, younger adults. The RH19 postcode area has 13 registered care homes with a combined 465 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Mill Green is one of the care homes in Surrey — a local authority with 381 CQC-registered homes, 288 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Mill Green
- View Mill Green on Google Maps
- NHS care home finder near RH19 2PF
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Mill Green's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Mill Green on 18/07/2019 and rated it Outstanding. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Mill Green as Outstanding for Responsive care on 18/07/2019, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Mill Green as Outstanding for Caring on 18/07/2019. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Mill Green, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 6 residents and care tailored to caring for adults under 65 yrs, daily routines at Mill Green will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Mill Green?
Mill Green in East Grinstead is rated Outstanding by the Care Quality Commission. The most recent inspection was on 18/07/2019. The home has 6 beds.
How many beds does Mill Green have?
Mill Green has 6 beds and operates as a residential care home in East Grinstead.
Location
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Other Care Homes in RH19
More from Peak 15 Ltd
- Longford Horley · Good
- Malvern House Horley · Good
- Spring Park Lingfield · Good
Similar Caring for adults under 65 yrs homes
- Hebburn Manor Hebburn · Good
- Waterside Court Care Home Wallingford · Good
- Puddingstone Grange London · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data