Montana Residential Home, Bury St. Edmunds
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Well-led | Outstanding |
About Montana Residential Home
.Montana Residential Home provides accommodation and personal care for up to 19 older people some of whom may be living with dementia. At the time of our inspection there were 16 people using the service. The service is set over one floor and is in the village of Great Barton on the edge of the town of Bury St Edmunds in Suffolk. The service is run by the Benedictine Sisters of our Lady of Grace and Compassion with Nuns residing in the adjoining convent.
What residents and families say
“Respected and carried out to the letter.”
“Is in very safe hands where they are treated as one of the family with dignity and respect.”
“I wanted to take a moment to express my heartfelt gratitude for the exceptional service you provided to customers. Thank you for going above and beyond to make a difference.”
Source: CQC inspection report
Specialisms
About Montana Residential Home
Serving the Bury St. Edmunds, Suffolk community, Montana Residential Home is a registered residential care home committed to delivering thoughtful, person-centred care. The home is operated by Grace and Compassion Benedictines CIO and can accommodate up to 19 residents. Following their most recent inspection on 09/01/2024, the Care Quality Commission rated Montana Residential Home as Outstanding. Across the five inspection categories, the home scored Outstanding for Caring and Responsive and Well-led; Good for Safe, Effective. The home caters to a range of care needs, including sensory impairments, caring for adults over 65 yrs and physical disabilities. The service supports older people, physical disability, sensory impairment. The IP31 postcode area has 5 registered care homes with a combined 234 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
Montana Residential Home is one of the care homes in Suffolk — a local authority with 197 CQC-registered homes, 144 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for Montana Residential Home
- View Montana Residential Home on Google Maps
- NHS care home finder near IP31 2RF
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to Montana Residential Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected Montana Residential Home on 09/01/2024 and rated it Outstanding. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated Montana Residential Home as Outstanding for Responsive care on 09/01/2024, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated Montana Residential Home as Outstanding for Caring on 09/01/2024. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Montana Residential Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 19 residents and care tailored to sensory impairments, daily routines at Montana Residential Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for Montana Residential Home?
Montana Residential Home in Bury St. Edmunds is rated Outstanding by the Care Quality Commission. The most recent inspection was on 09/01/2024. The home has 19 beds.
How many beds does Montana Residential Home have?
Montana Residential Home has 19 beds and operates as a residential care home in Bury St. Edmunds.
Location
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Other Care Homes in IP31
More from Grace and Compassion Benedictines CIO
- More Hall Convent Stroud · Good
- Holy Cross Care Home Heathfield · Good
- St Mary’s House Brighton · Good
Similar Sensory impairments homes
- Heathlands Care Home London · Good
- Acorn Luxury Care Limited Bournemouth · Good
- Simone's House Uxbridge · Good
Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data