St Clare's Court, Newton Aycliffe
CQC Inspection Breakdown
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Outstanding |
| Well-led | Good |
About St Clare's Court
Date of Assessment: 16th May 2025 to 09th July 2025. During this inspection we inspected 6 quality statements under the key questions of safe, caring, responsive and well-led. We carried out this inspection in part due to concerns received about the service, we found that people were protected and kept safe by a team of caring and skilled staff who knew them well. St Clare's Court is a residential home providing personal care to older people and people living with a dementia.
What residents and families say
One relative told us, “I can’t fault the staff here enough, they do so much, they’re lovely and they know [person] inside out.
Relatives told us they thought the home was maintained to a high standard, with a good range of activities, and people felt staff delivered the care and support they required.
“I can’t fault the staff here enough, they do so much, they’re lovely and they know [person] inside out. The manager knows everyone and is always there to help.”
Source: CQC inspection report
Specialisms
About St Clare's Court
St Clare's Court is a residential care home located in Newton Aycliffe, County Durham, where the team works to create a caring community that feels like a true home. The home is operated by HC-One No.2 Limited and can accommodate up to 58 residents. Following their most recent inspection on 30/09/2025, the Care Quality Commission rated St Clare's Court as Good. Across the five inspection categories, the home scored Outstanding for Responsive; Good for Safe, Effective, Caring, Well-led. The home caters to a range of care needs, including sensory impairments, caring for adults under 65 yrs, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, sensory impairment, younger adults. The DL5 postcode area has 13 registered care homes with a combined 328 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
St Clare's Court is one of the care homes in County Durham — a local authority with 146 CQC-registered homes, 132 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for St Clare's Court
- View St Clare's Court on Google Maps
- NHS care home finder near DL5 5QH
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to St Clare's Court's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected St Clare's Court on 30/09/2025 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated St Clare's Court as Outstanding for Responsive care on 30/09/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated St Clare's Court as Good for Caring on 30/09/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting St Clare's Court, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 58 residents and care tailored to sensory impairments, daily routines at St Clare's Court will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for St Clare's Court?
St Clare's Court in Newton Aycliffe is rated Good by the Care Quality Commission. The most recent inspection was on 30/09/2025. The home has 58 beds.
How many beds does St Clare's Court have?
St Clare's Court has 58 beds and operates as a residential care home in Newton Aycliffe.
Location
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Other Care Homes in DL5
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data