The Chase Rest Home, Eastbourne
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Requires improvement |
| Caring | Good |
| Responsive | Good |
| Well-led | Requires improvement |
About The Chase Rest Home
The Chase Rest Home is a care home that accommodates up to 24 people. The service supports a wide range of people including those living with dementia and other mental health needs. At the time of our inspection there were 19 people living at the service.
Source: CQC inspection report
Specialisms
About The Chase Rest Home
In the South East region, The Chase Rest Home is a residential care home serving families across the Eastbourne, East Sussex area who are looking for trusted, quality care. The home is operated by The Chase Care Home Ltd and can accommodate up to 24 residents. Following their most recent inspection on 30/06/2023, the Care Quality Commission rated The Chase Rest Home as Requires improvement. Across the five inspection categories, the home scored Good for Caring, Responsive; Requires Improvement for Safe and Effective and Well-led. The home caters to a range of care needs, including mental health conditions and caring for adults over 65 yrs. The service supports mental health, older people. The BN21 postcode area has 31 registered care homes with a combined 768 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
The Chase Rest Home is one of the care homes in East Sussex — a local authority with 287 CQC-registered homes, 234 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for The Chase Rest Home
- View The Chase Rest Home on Google Maps
- NHS care home finder near BN21 1BU
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to The Chase Rest Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected The Chase Rest Home on 30/06/2023 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated The Chase Rest Home as Good for Responsive care on 30/06/2023, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated The Chase Rest Home as Good for Caring on 30/06/2023. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting The Chase Rest Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 24 residents and care tailored to mental health conditions, daily routines at The Chase Rest Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for The Chase Rest Home?
The Chase Rest Home in Eastbourne is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 30/06/2023. The home has 24 beds.
How many beds does The Chase Rest Home have?
The Chase Rest Home has 24 beds and operates as a residential care home in Eastbourne.
Location
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Other Care Homes in BN21
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data