The Old Vicarage Care Home, North Shields
CQC Inspection Breakdown
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
About The Old Vicarage Care Home
Date of assessment: 30 April to 29 May 2025. The Old Vicarage is a care home providing accommodation personal and nursing care to a maximum of 36 older people, including people who may live with dementia. At the time of our unannounced visit, 25 people were using the service. A new manager was in post, since the last inspection, who had applied to become registered with the Commission.
What residents and families say
“I get good care, all the staff are good”
“There are definitely not enough staff, they are rushed, they cannot be in 2 places at once”
“I sometimes have to wait a while for staff to come”
Source: CQC inspection report
Specialisms
About The Old Vicarage Care Home
Based in North Shields, within North Tyneside, The Old Vicarage Care Home is a residential care home that aims to provide a warm and reassuring environment for every resident. The home is operated by SVP Health Care Limited and can accommodate up to 36 residents. Following their most recent inspection on 18/06/2025, the Care Quality Commission rated The Old Vicarage Care Home as Requires improvement. Across the five inspection categories, the home scored Good for Effective, Caring; Requires Improvement for Safe and Responsive and Well-led. The home caters to a range of care needs, including dementia and caring for adults over 65 yrs. The service supports dementia, older people. The NE29 postcode area has 8 registered care homes with a combined 467 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
The Old Vicarage Care Home is one of the care homes in North Tyneside — a local authority with 43 CQC-registered homes, 36 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for The Old Vicarage Care Home
- View The Old Vicarage Care Home on Google Maps
- NHS care home finder near NE29 6SL
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask how the home supports residents who may need nursing care in the future.
- Look at the communal spaces — do they feel welcoming, clean, and well-used?
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to The Old Vicarage Care Home's type of care that may help guide your conversation:
- 1 What happens if a resident's care needs increase beyond what you can provide?
- 2 How do you support residents to stay active and connected to their community?
- 3 Can residents personalise their rooms with their own furniture and belongings?
- 4 What does a typical day look like for someone living here?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected The Old Vicarage Care Home on 18/06/2025 and rated it Requires improvement. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - How friendly and attentive the care staff are day-to-day
- - What activities and social events are available for residents
- - How the home handles changing care needs over time
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What happens if a resident's care needs increase beyond what you can provide?
CQC rated The Old Vicarage Care Home as Requires Improvement for Responsive care on 18/06/2025, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.
How do you support residents to stay active and connected to their community?
CQC rated The Old Vicarage Care Home as Good for Caring on 18/06/2025. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.
Can residents personalise their rooms with their own furniture and belongings?
Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting The Old Vicarage Care Home, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.
What does a typical day look like for someone living here?
With 36 residents and care tailored to dementia, daily routines at The Old Vicarage Care Home will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.
What is the CQC rating for The Old Vicarage Care Home?
The Old Vicarage Care Home in North Shields is rated Requires improvement by the Care Quality Commission. The most recent inspection was on 18/06/2025. The home has 36 beds.
How many beds does The Old Vicarage Care Home have?
The Old Vicarage Care Home has 36 beds and operates as a residential care home in North Shields.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data