The Royal Star & Garter Homes - Solihull, Solihull
CQC Inspection Breakdown
| Safe | Outstanding |
| Effective | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Well-led | Outstanding |
About The Royal Star & Garter Homes - Solihull
until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.
What residents and families say
People told us they had no need to complain and they felt confident if they did raise concern it would be investigated and resolved.
People felt very safe and the inclusive culture meant people’s views were well captured and people felt comfortable to speak openly about their feelings.
Source: CQC inspection report
Specialisms
About The Royal Star & Garter Homes - Solihull
Serving the Solihull, Solihull community, The Royal Star & Garter Homes - Solihull is a registered care home with nursing committed to delivering thoughtful, person-centred care. The home is operated by Royal Star & Garter and can accommodate up to 60 residents. Following their most recent inspection on 04/03/2020, the Care Quality Commission rated The Royal Star & Garter Homes - Solihull as Outstanding. Across the five inspection categories, the home scored Outstanding for Safe and Effective and Caring and Responsive and Well-led. The home caters to a range of care needs, including caring for adults under 65 yrs, dementia, caring for adults over 65 yrs and physical disabilities. The service supports dementia, older people, physical disability, younger adults. Regulated activities at the home include accommodation for persons who require nursing or personal care and treatment of disease, disorder or injury. The B91 postcode area has 8 registered care homes with a combined 340 beds — so there are options to compare in the local area.
Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.
The Royal Star & Garter Homes - Solihull is one of the care homes in Solihull — a local authority with 61 CQC-registered homes, 56 of which are rated Good or Outstanding.
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Further Reading & Official Sources
- Official CQC inspection report for The Royal Star & Garter Homes - Solihull
- View The Royal Star & Garter Homes - Solihull on Google Maps
- NHS care home finder near B91 3DE
We link to official and independent sources so families can verify the information on this page.
What to Expect When Visiting
When visiting a nursing care home, it helps to see the clinical environment in action alongside the day-to-day living spaces. A good visit should leave you feeling reassured about both the medical and emotional care on offer.
- Try to visit at different times of day, including mealtimes, to see the home in action.
- Speak with staff and, if possible, current residents or their families about their experience.
- Ask about the nurse-to-resident ratio, especially during nights and weekends.
- Check whether the home can manage any specific medical conditions or equipment needs.
- Check whether outside spaces are secure and whether activities are tailored for people with dementia.
- Assess the accessibility of corridors, bathrooms, and outdoor areas for wheelchair users.
Questions to Ask When Visiting
It can be hard to know what to ask during a care home visit. Here are some questions tailored to The Royal Star & Garter Homes - Solihull's type of care that may help guide your conversation:
- 1 What medical conditions do your nurses have experience managing?
- 2 How quickly can a nurse attend to a resident in an emergency?
- 3 Are there regular GP visits, or do residents need to travel for appointments?
- 4 What is your approach to pain management and end-of-life care?
For a more complete checklist, see our guide to choosing a care home.
Official CQC Inspection Report
The Care Quality Commission last inspected The Royal Star & Garter Homes - Solihull on 04/03/2020 and rated it Outstanding. The full report includes detailed findings on safety, staffing, and quality of care.
Read the full CQC reportWhat families typically look for
- - Whether nurses are on-site 24 hours and their qualifications
- - How the home manages medication and medical emergencies
- - Staff-to-resident ratios, especially overnight
- - Specialist dementia training and secure outdoor spaces
These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.
Frequently Asked Questions
What medical conditions do your nurses have experience managing?
The Royal Star & Garter Homes - Solihull has nursing staff experienced in supporting people with caring for adults under 65 yrs and dementia. In the most recent CQC inspection on 04/03/2020, the home was rated Outstanding for Safe care — a category that covers clinical training, medication management, and infection control. Ask the nursing team directly about any specific medical conditions during your visit.
How quickly can a nurse attend to a resident in an emergency?
CQC inspectors rated The Royal Star & Garter Homes - Solihull as Outstanding for Safe care on 04/03/2020. The Safe domain covers emergency protocols, staffing ratios, and risk management. Ask the home about nurse-to-resident ratios specifically during night and weekend shifts, when response times are most critical.
Are there regular GP visits, or do residents need to travel for appointments?
Residents at The Royal Star & Garter Homes - Solihull typically remain registered with a local GP who can visit the home for routine and urgent appointments. As a nursing care home, on-site nurses handle day-to-day clinical care. Ask the home which GP surgery they work with and how specialist referrals are managed.
What is your approach to pain management and end-of-life care?
CQC inspectors rated The Royal Star & Garter Homes - Solihull as Outstanding for Caring on 04/03/2020. This domain specifically assesses how staff treat residents with compassion and dignity, including during palliative and end-of-life care. Ask the nursing team about their approach to pain management and whether they work with a local hospice or palliative care team.
What is the CQC rating for The Royal Star & Garter Homes - Solihull?
The Royal Star & Garter Homes - Solihull in Solihull is rated Outstanding by the Care Quality Commission. The most recent inspection was on 04/03/2020. The home has 60 beds.
How many beds does The Royal Star & Garter Homes - Solihull have?
The Royal Star & Garter Homes - Solihull has 60 beds and operates as a care home with nursing in Solihull.
Location
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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data