Westminster House Residential Care Limited, Westcliff On Sea

Reviewed by the carehome.page editorial team · Last updated 13 March 2026
Rating
Good
Beds
12
Type
Residential
Inspected
Feb 2024
Address 41 Westminster Drive,Westcliff On Sea, SS0 9SJ
Beds 12
Type Care home without nursing
Provider Westminster House Residential Care Limited

CQC Inspection Breakdown

Safe Good
Effective Good
Caring Good
Responsive Good
Well-led Good

About Westminster House Residential Care Limited

Westminster House Residential Care Limited is a care home without nursing which provides personal care for up to 12 older people who may need support with their mental health or are living with dementia. At the time of our assessment 12 people were living at the service. The assessment took place on the16 July 2024. The service has improved since the last inspection.

What residents and families say

People told us they were happy living at the service.
“I could not fault it, the staff are unbelievable, you would not find better anywhere else.”

Source: CQC inspection report

Specialisms

Mental health conditionsCaring for adults over 65 yrsCaring for people whose rights are restricted under the Mental Health ActSubstance misuse problemsEating disorders

About Westminster House Residential Care Limited

Westminster House Residential Care Limited is a residential care home located in Westcliff On Sea, Southend-on-Sea, where the team works to create a caring community that feels like a true home. The home is operated by Westminster House Residential Care Limited and can accommodate up to 12 residents. Following their most recent inspection on 02/09/2024, the Care Quality Commission rated Westminster House Residential Care Limited as Good. Across the five inspection categories, the home scored Good for Safe, Effective, Caring, Responsive, Well-led. The home caters to a range of care needs, including mental health conditions, caring for adults over 65 yrs, caring for people whose rights are restricted under the mental health act, substance misuse problems and eating disorders. The service supports mental health, older people, people detained under the mental health act, people who misuse drugs and alcohol, people with an eating disorder. The SS0 postcode area has 47 registered care homes with a combined 770 beds — so there are options to compare in the local area.

Finding the right care home is a deeply personal decision, and we hope this information helps you and your family feel more confident as you explore your options. Every person deserves care that respects their individuality, and the right home will feel welcoming from the moment you walk through the door.

Westminster House Residential Care Limited is one of the care homes in Southend-on-Sea — a local authority with 85 CQC-registered homes, 68 of which are rated Good or Outstanding.

Researching care homes in Westcliff On Sea?

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Further Reading & Official Sources

We link to official and independent sources so families can verify the information on this page.

What to Expect When Visiting

When visiting a residential care home, pay attention to the atmosphere as much as the facilities. The best homes feel warm, unhurried, and genuinely caring — like a place where your loved one could feel at home.

  • Try to visit at different times of day, including mealtimes, to see the home in action.
  • Speak with staff and, if possible, current residents or their families about their experience.
  • Ask how the home supports residents who may need nursing care in the future.
  • Look at the communal spaces — do they feel welcoming, clean, and well-used?

Questions to Ask When Visiting

It can be hard to know what to ask during a care home visit. Here are some questions tailored to Westminster House Residential Care Limited's type of care that may help guide your conversation:

  1. 1 What happens if a resident's care needs increase beyond what you can provide?
  2. 2 How do you support residents to stay active and connected to their community?
  3. 3 Can residents personalise their rooms with their own furniture and belongings?
  4. 4 What does a typical day look like for someone living here?

For a more complete checklist, see our guide to choosing a care home.

Official CQC Inspection Report

The Care Quality Commission last inspected Westminster House Residential Care Limited on 02/09/2024 and rated it Good. The full report includes detailed findings on safety, staffing, and quality of care.

Read the full CQC report

What families typically look for

  • - How friendly and attentive the care staff are day-to-day
  • - What activities and social events are available for residents
  • - How the home handles changing care needs over time

These reflect common priorities we see from families researching care homes. For personalised advice, we recommend visiting in person and speaking to current families.

Frequently Asked Questions

What happens if a resident's care needs increase beyond what you can provide?

CQC rated Westminster House Residential Care Limited as Good for Responsive care on 02/09/2024, which includes how the home adapts to residents' changing needs. Ask what the home's protocol is when a resident needs a higher level of nursing care — whether they support a managed transition or have partnerships with local nursing homes.

How do you support residents to stay active and connected to their community?

CQC rated Westminster House Residential Care Limited as Good for Caring on 02/09/2024. This domain covers how staff support residents' emotional wellbeing, social connection, and sense of purpose. During your visit, ask to see the activities timetable and speak with current residents or their families about daily life.

Can residents personalise their rooms with their own furniture and belongings?

Most residential care homes encourage residents to bring personal furniture and belongings to make their room feel like home. When visiting Westminster House Residential Care Limited, ask about room sizes, any restrictions on furniture, and whether residents can hang pictures and decorate their space as they wish. A personalised room can make a significant difference to a resident's sense of comfort and identity.

What does a typical day look like for someone living here?

With 12 residents and care tailored to mental health conditions, daily routines at Westminster House Residential Care Limited will be shaped around individual needs. During your visit, observe the lunchtime atmosphere, ask about morning routines and whether residents have flexibility around wake-up times and meal choices, and check what a typical afternoon looks like.

What is the CQC rating for Westminster House Residential Care Limited?

Westminster House Residential Care Limited in Westcliff On Sea is rated Good by the Care Quality Commission. The most recent inspection was on 02/09/2024. The home has 12 beds.

How many beds does Westminster House Residential Care Limited have?

Westminster House Residential Care Limited has 12 beds and operates as a residential care home in Westcliff On Sea.

Location

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Helpful Guides for Families

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Data from the Care Quality Commission, last updated March 2026. View on CQC website → How we use this data

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